Call Centre Agent

1 day ago

StokeonTrent, United Kingdom Uniting People Full time

**Call Handler**
**£23,000 rising to £23,500 after probation**
**Bonus of up to £2400 annually + one off £500 bonus after 3 months of training**

**Role**:

- Handling inbound and outbound calls to discuss customer payments
- Build up rapport with customers quickly on the call
- Excellent listening skills
- Working with the customer in order to find the best solution for them
- Providing an excellent service to customers
- Being empathetic

**Benefits**:

- Earn while you learn one off £500 bonus paid after 3 months
- Up to 35 days holiday, including bank holidays
- Gym membership contribution of £20 per month
- Rewards platform - shopping discounts and discounts on eating out/ entertainment
- Employee Assistance Programme offering support on your health and wellbeing
- Paid time off for volunteering - 2 days per year
- Enhanced family leave policies
- Free onsite parking
- Career development
- Regular social events
- Regular incentives
- Long service awards

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£23,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift

Work Location: In person

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