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Regional Account Coordinator

2 weeks ago

Urmston, United Kingdom Regatta Full time

Are you a **customer service focussed person**?

Looking for a role where you can **work closely with the Field Sales Team and customers to manage daily activity**?

Do you have a proven background in **maintaining customer profiles**?

If so, we have an opportunity for a **Regional Account Coordinator** to join our **Sales Team**

The **Impact **you will have in this role is:
A full job description outlining all deliverables and requirements for the above can be found attached to the advert on our careers page.
- Work closely with the Field Sales Team and customers to manage daily activity, including order input, communicating stock shortages, and advising delivery dates.
- Processing orders with the warehouse and ensure delivery dates are met.
- Completion of customer product matrix and ordering of accessories, hangers, labels for processing.
- Maintain customer profiles on internal system.
- Maintain seasonals trade agreements and ensure all price changes in season are updated, recorded, and communicated.
- Attend customer presentations either in house or off site at customers premises. Take notes and actions from the presentations and action accordingly.
- Build and maintain relationships with key contacts in the Regatta Group logistics division.
- Work closely with logistics to ensure the processing/rectifications are completed to a high standard and within required timescales.
- Thrives in a fast-paced work environment and able to juggle conflicting deadlines and priorities.
- Communicating with internal and external customers via telephone using the Horizon telecommunication system.
- Self-management of time and workload
- Ownership of prioritising workload
- Building strong relationships both internally and externally
- Reinforce and act as an ambassador for the Regatta Company Values
- Maintain meaningful Personal Development Plan
- Take steps to constantly refresh understanding of best practice and knowledge of business performance

As our future **Regional Account Coordinator,** you will:

- Look after and understand all our customers so well that they always choose our brands first.
- Recognise opportunities and problems early and own them. See things through to the end, deliver on promises and spend money wisely.
- Aim for inspiring, decisive & positive action
- Search out the facts and underlying data. Keep asking Why.
- Be part of a bigger team and always try to see the bigger picture and put yourself in your colleagues’ shoes.
- As our business evolves, change is the only thing that we can guarantee will happen, so remain flexible; champion and embrace change.
- Be highly thought of, have humility and be self-aware. Recognise your weaknesses and other peoples’ strengths and always be direct, open and fair.

We can offer you:

- Discretionary profit share bonus
- Pension
- Staff discounts
- Access to company benefits website
- 24 days annual leave + 8 bank holidays
- An extra day of annual leave for every 3 years' service up to an additional 3
- Enhanced Maternity & Paternity scheme after 2 years' service
- Birthday hours
- Company walks
- State of the art Head Office
- A paid day off for volunteering
- Free parking
- Subsidised canteen and Starbucks
- Cycle to work scheme
- Discounted gym membership
- Fitness suite with options including Yoga and Bootcamp classes
- Shower facilities including hairdryers and straighteners

Our Regatta Family:
The Regatta Group supplies quality outdoor clothing and accessories through our** 3 great brands - Regatta, Craghoppers and Dare2b -** whether exploring the Amazon rainforest, walking your dog in the local park or cycling the Tour de France, we have what you need.

It’s a friendly, supportive family business - a place where bakers, dog walkers, book worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences consumers really appreciate.

The thing we all have in common, is that we share the same core values of** Great Relationships and Entrepreneurial Spirit.**

Our investment in the environment:
Sustainability is at the core of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in