Customer Account Coordinator

1 week ago

Urmston, United Kingdom Regatta Full time

Are you a customer service professional looking for the next step in your career?

Do you pride yourself on your proactive and organised work style?

Are you ready to be part of a team that gives 100% for each other?

If so, we have an opportunity for a Customer Account Coordinator to join our Sales team here at Regatta

**The Impact you will have in this role is**:

- The Account Management team is worked with to provide administrative support
- A wide variety of queries are managed by acting as a key point of contact for customers, for other departments and other external stakeholders
- New customer orders are processed, and deliveries coordinated, working to internal procedures
- New customer quotations are created
- Customer records are maintained and updated on the CRM system
- All other areas are proactively supported as required
- A full job description outlining all deliverables and requirements for the above can be found attached to the advert on our careers page_.

**As our future Customer Account Coordinator you will have**:

- Experience of working within a similar office or administration role, working with customers
- Great customer service skills and experience working within a sales related environment
- A proactive, organised, and very positive approach is essential - this is a great team
- Strong numerical skills and excellent attention to detail, when working with specific figures related documents
- You will be conscientious and methodical in your approach to each task, eager to get things right
- Strong IT skills, with knowledge of MS Office

**We can offer you**:

- Discretionary profit share bonus
- Pension
- Staff discounts
- Access to company benefits website
- 24 days annual leave + 8 bank holidays
- An extra day of annual leave for every 3 years' service up to an additional 3
- Birthday hours
- Company walks
- State of the art Head Office
- A paid day off for volunteering
- Free parking
- Subsidised canteen and Starbucks
- Cycle to work scheme
- Discounted gym membership
- Fitness suite with options including Yoga and Bootcamp classes
- Shower facilities including hairdryers and GHD straighteners

**Our Regatta Family**:
The Regatta Group supplies quality outdoor clothing and accessories through our 3 great brands - Regatta, Craghoppers and Dare2b - whether exploring the Amazon rainforest, walking your dog in the local park or cycling the Tour de France, we have what you need.

It’s a friendly, supportive family business - a place where bakers, dog walkers, book worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences consumers really appreciate.

The thing we all have in common, is that we share the same core values of Great Relationships and Entrepreneurial Spirit.

**Our investment in the environment**:
Sustainability is at the core of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in

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