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Customer Engagement Specialist

2 weeks ago


St Asaph, United Kingdom 98 Talent Full time

Are you someone who thrives on connecting with people and possesses exceptional communication skills? Do you excel in a dynamic, fast-paced environment where customer satisfaction is paramount? If you answered yes, we have an incredible opportunity for you to be a part of a fantastic company in St Asaph.

**The Role**:

- Engage in both inbound and outbound customer service calls with professionalism.
- Deliver exceptional customer care to ensure maximum satisfaction and retention.
- Address customer inquiries promptly and accurately.
- Conduct courtesy calls to valued clients to maintain strong relationships.
- Previous experience in customer service or related background.
- Excellent verbal and written communication skills.
- Strong interpersonal skills to build rapport.
- Enthusiastic and comfortable making phone calls.
- Outstanding problem-solving abilities to tackle challenges creatively and efficiently.
- Must be able to commute to St Asaph.

**What's on Offer**:

- Salary ranging from £25,000 to £30,000.
- Enjoy a friendly and collaborative work environment.
- Opportunities for personal and professional advancement.

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person