Night Shift Dispatch/control Staff

2 days ago

Ferryhill, United Kingdom Nerams ltd Full time

**Job description**:What we can offer you;
- Annual Leave allowance
- Access to our company pension scheme
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing;
- Liaise with clients such as NHS, Local Authorities and private patient / service users
- Provide quotes and process bookings for ambulance transport & other services, both pre-planned, same day and urgent requests
- Allocate and dispatch ambulance crews to meet the operational requirements of the business and its clients
- Using telephones, radios and Computer Aided Dispatch Systems to communicate with operational ambulance crews
- Providing customer services to clients
- Supporting operational teams with scheduled reports

What we're looking for;
- Good communication skills communicating with people of all levels specifically including drivers and frontline employees
- Ability to organise a busy workload and operate at a fast pace working with a quality management system e.g. Experienced IT Skills, MS Office and the ability to adapt to implementation of new systems.

**Job Types**: Full-time, Part-Time PermanentAdditional pay:

- Bonus scheme
- Performance bonus

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Work from home

Schedule:

- 12 hour shift
- 8 hour shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Ability to commute/relocate:

- Ferryhill: reliably commute or plan to relocate before starting work (required)

Work Location: In person

**Job Types**: Part-time, Permanent

Pay: £18,250.00 per year

Expected hours: 26 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- UK visa sponsorship
- Work from home

Ability to commute/relocate:

- Ferryhill: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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