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Receptionist

2 weeks ago

Peterborough, United Kingdom Surya Hotels Full time

This is a great opportunity to take on the next steps in your hospitality career and **be part of a hotel reception team with Dragonfly Hotel, Peterborough
- **reporting to & working with the hotels' management team** to maximise guest experience.** In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘**_Ownership with Personality_**’ values.

Dragonfly Hotels have a simple philosophy: economy with excellence. It means we do the basics brilliantly, with a splash of panache for good measure. In four key east of England locations, we deliver comfort, convenience and efficient, switched-on service, sensibly priced so you can do more with your trip, whether you’re staying with us for business, leisure, or a little bit of both.

Our Peterborough hotel is the ideal setting for a short break of business trip, with 70 rooms, the overlooks a serene lake which is home to Peterborough’s international Rowing Course.

We’re looking for a **Hotel Receptionist **that maintains a positive and calm outlook, a friendly approach, communicates effectively both verbally and in writing, carry out instructions, be able to pay close attention to detail and a desire to provide exceptional customer service.

To succeed within the Hotel Receptionist role you would ideally have previous experience of working within a hotel reception and knowledge of hotel reservations systems. You should also have good sales ability, an approachable manner, and knowledge of the MS Office suite.

Duties and responsibilities include:

- taking reservations,
- dealing with guests’ enquiries and assistance,
- check-ins and check-outs,
- taking payments,

If the above role interests you please get in contact with us, we look forward to hearing from you soon.

In return for your commitment and enthusiasm for your role we offer you great opportunities to advance your career in Hospitality, Apprenticeships learning, Bike to Work scheme, access to our Employee Assistance Programme through Hospitality Action, Auto-enrolment pension and our new Wagestream facility.

As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. Surya Hotels' sister Companies in Flying Trade Group operate in Food Manufacturing, Construction, Property and Leisure. We're a diverse and dynamic Group, come join the family

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