Work From Home Customer Service Advisor
2 weeks ago
**Customer Service Advisor - Immediate Start**
**Work from home permanently after 5 weeks of training.**
**_
**Full Time**
**Work from home**
**Monday - Friday**
**£18,532 - £19,760 per annum**
**The role of the Customer service advisor**:
- Our Customer service advisor will be working on behalf a Global Outsourcing company.
- The Customer service advisor will be taking inbound calls from existing customers regarding their account or technical enquiries
- Answering all questions and queries from the customer including billing and account issues and customer support.
- Giving every customer the best possible experience when they call in
- Dealing with vulnerable customers and answering all enquiries with care
- Handling a high volume of inbound calls
**Benefits of the Customer service advisor role**:
- Fortnightly pay
- Work from home
- Monday - Friday
- 28 days holiday
- Discounted products from company
- Excellent progression opportunities into Team Leader/Training/HR & Recruitment roles
- Defined career pathway - 85% of our managers are home grown
- Company medical, dental and childcare packages
- Monthly incentives
**Skills you will need as a Customer service advisor**:
- 6 months customer service experience
- Clear criminal record (no **unspent **criminal convictions)
- References to cover the last 2 years of employment
- Computer literate with the ability to multitask and use multiple systems at any one time
- Objection handling techniques
- Effective questioning and listening skills
- Resilient
Key Words: Customer service advisor, Customer Service Advisor, Sales Advisor, Outbound Advisor, Retail, Hospitality, Retail Sales Assistant, Call Centre Agent
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