Customer Service Advisor

2 weeks ago


Newcastle upon Tyne, United Kingdom greenbean RPO Full time

**Customer Service Advisor**

**Hybrid-working**

**£21,000 + up to 5% Bonus + Benefits**

Looking for a role that offers the flexibility and choice that comes with hybrid working and enhanced family friendly policy?

We’re looking for Customer Service Advisors to answer inbound telephone calls from customers and provide a seamless service.

You’ll always be able to plan ahead with a set 3-week shift rotation Monday to Friday between 8am and 8pm and only 1 in 3 Saturday’s between 9am and 4pm.

Once you’ve successfully completed your training, you’ll have full flexibility and all of the equipment needed to enjoy the flexibility of hybrid working. All we ask is that you spend 8 days per month in the office so we can make sure you feel part of the team. This is just one of the reasons we’ve been nationally recognised for our approach to the health and wellbeing of our employees.

Other benefits include:

- Bonus scheme - up to 5% of basic salary
- Free on-site parking
- Buy/sell up to 5 days holiday
- Healthcare cash plan offers money back on everyday health-related expenses
- Employee Assistance programme
- Flu Jab is offered during the flu season
- Dr Care anywhere - Virtual GP
- Group Life Assurance
- Pension Advisory Service
- Enhanced family friendly policy
- Safe driving scheme
- Season ticket loan
- Cycle-to-work scheme

**Salary**: £21,000.00 per year

**Benefits**:

- On-site parking
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme


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