Service Support Officer

6 days ago

Bishop Auckland, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

The team is responsible for the ongoing development of electronic rostering across the Trust by actively contributing to the daily administration and maintenance of the electronic rostering system with a particular focus on student nurses and other learners on placement within the organisation. To provide confidential secretarial and general admin support to the Safe Staffing Lead Nurse and provide timely and accurate administrative services to the department, producing letters and reports as appropriate. To deal with telephone enquiries, taking and conveying messages appropriately and escalating to relevant team members as appropriate. Provide information, signposting and advice to managers and staff in line with policies and procedures, SOPs and work instructions.

To organise meetings, including arranging venues, preparing agendas, collating and issuing papers and attending for taking and production of minutes, as required. With support collate data and prepare reports or presentations. To operate efficient and up-to-date administrative systems and processes for all office tasks whilst prioritising own workload to meet the needs of the Service. Provide excellent customer service and proactively contribute to the HealthRoster team meetings

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