Office Administrator

2 weeks ago


Bishop Auckland, United Kingdom Healthcare Full time

About a career with ElisElis a leader in circular services allows businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their wellbeing in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future: connecting us our clients and the planet.Were looking for a proactive and organised Office Administrator to provide accurate effective and professional administration and excellent customer service and ensure the smooth running of our site in Bishop Auckland.Your Mission at ElisYour Mission at Elis: To develop strong relationships with customers and colleagues and to provide first line support to both. To accurately record customer orders via phone or email and proactively promptly and efficiently deal with any customer queries keeping them informed of developments in order to achieve customer satisfaction. To promptly and courteously notify customers of shortfalls on their deliveries.To promote Connect ordering and deal with any Connect queries. To provide accurate and timely data entry manipulation and retrieval including payroll data and customer charges. To provide HR administrative support to both Shift Managers i.e new starters leavers maternity leave sickness etc. To identify and appropriately and professionally escalate any problems / issues which need management intervention. To undertake reception duties as required. To maintain customer and staff confidentiality and to work to company policies and procedures.What will make you stand outWhat Were Looking For:Previous experience in an administrative or office support role.Strong organisational and time-management skills.Excellent communication and interpersonal abilities with a professional telephone manner.Proficient in Microsoft Office (Word Excel Outlook).Ability to work independently and as part of a team.Attention to detail and a proactive approach to problem-solving.Payroll experience desirable but not essential.Whats on offer29 Days HolidayEmployee Assistance ProgrammeOn-site ParkingWe offer a salary of up to 25500 per annum and the opportunity to work for a company that offers many development opportunities has a national structure to facilitate ambition and offer a friendly and supportive working environment. InterestedThen apply online Your contact person:HelenaFearnley-BrownTel: Required Experience:Unclear Seniority Key Skills Office Manager Experience,Microsoft Office,Data Entry,Microsoft Outlook,Microsoft Word,QuickBooks,Office Experience,Microsoft Excel,Filing,Administrative Experience,Microsoft Outlook Calendar,Bookkeeping Employment Type : Full-Time Department / Functional Area: Administration Experience: years Vacancy: 1



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