Council Tax Officer
5 days ago
**SUMMARY**
We are recruiting for a 'Home-Based' Revenues Officer for a Local Authority in the South East. It is essential the applicant has experience of the Capita One (Academy) Revenues & Benefits software.
**Hours**: The role will be full time (37 hours a week)
**Rate**:£16.73 per hour (umbrella)
**Start Date**:ASAP
**THE ROLE**
- Establishing the Council Tax liability
- Creating and updating Council Tax accounts
- Changes of addresses
- Determinations and awards including Single Person Discount (SPD), Severely Mentally Impaired Discount (SMI), second homes and empty properties
- Exemption determinations, including student exemptions
- Dealing with deceased accounts
- Setting up and amending Direct Debits
- Actioning BACS amendments
- Actioning Direct Debit recalls in order to understand the customer’s circumstances and establish an appropriate payment method going forward
- Proactively identifying and processing refunds in a timely manner
- Updating accounts following re-banding by the Valuation Office Agency (VOA)
- Gathering and making determinations upon information relating to sole and main residency
- The recovery of pre & post summonsed debt / Making arrangements
**REQUIREMENTS**
- At least 3 years experience as a Revenues Officer (Council Tax & Recovery)
- At least 3 years experience of the Capita One (Academy) Revenues & Benefits software
**Job Types**: Full-time, Fixed term contract
Contract length: 6 months
**Salary**: £16.73 per hour
**Benefits**:
- Sick pay
Schedule:
- Monday to Friday
**Experience**:
- Local Government: 1 year (required)
- Revenues Officer (Council Tax & Recovery): 3 years (required)
- Capita One (Academy) Revenues & Benefits Software: 3 years (required)
Work Location: Remote
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