Benefits Subsidy and Systems Officer

2 weeks ago

Remote, United Kingdom Business Smart Solutions Full time

**Rate**:£35.00 per hour (umbrella)
**Term**:3 months initially
**Hours per week**:37
**Location**: Remote
- To work with the Benefits Team Leader to deliver a service that meets the needs of clients and safeguards public funds
- To ensure that all decisions are made in accordance with legislation, local policies and procedures
- To work with the Benefits Team Leader to undertake the annual recalculation of benefits claims as part of the annual billing process
- To test system releases and implement new system functions, effectively communicating any changes to the team
- To work with the Benefits Team Leader on the completion of the initial, mid-year and final Housing Benefit Subsidy claims
- To work with the Benefits Team Leader and external auditors to complete the audit work in support of the Housing Benefit Subsidy audit, from initial case selection to sign off of the claim by the Department for Work and Pensions

**Essential criteria**:

- Five years’ experience of assessing claims for Housing Benefit and Council Tax Reduction
- A good understanding of the legislation used for decision making regarding Housing Benefit and Council Tax Reduction
- A good understanding of the Housing Benefit subsidy audit process
- Three years’ experience of completing Housing Benefit subsidy workbooks and working with external auditors
- Proficient in using the Civica OpenRevenues system
- Experience of using IT systems to input and retrieve information accurately
- Experience of supporting team members with the delivery of Housing Benefit and Council Tax Reduction
- Excellent listening and communication skills with a wide range of people of all ages and backgrounds
- Experience of explaining complex issues in a face to face, telephone based or video based environment

**Pre-Compliance Checks for Successful Applicants**:
At BSS, we uphold the highest standards of screening and trust for every role. Successful applicants will undergo a comprehensive pre-compliance process in line with the Baseline Personnel Security Standard (BPSS). This includes:

- **Identity Verification**: Confirming the authenticity of your identity documents.
- **Employment History Checks**: Reviewing your occupation history for the past 3-5 years (depending on client requirement).
- **Right to Work Verification**: Ensuring you have the legal right to work in the UK.
- **Unspent Conviction Check**: Conducting a Basic DBS Check to reveal any unspent convictions.

These checks are crucial in ensuring a secure and trustworthy work collaboration, aligning with best practices used in government and public sectors. While primarily standard in these sectors, our adoption of pre-compliance checks across all roles reflects our commitment to maintaining the highest standards of integrity and trust in our recruitment process.

**Job Types**: Full-time, Temporary contract

**Salary**: £35.00 per hour

Expected hours: 37 per week

Schedule:

- Monday to Friday

Application question(s):

- Do you have five years’ experience of assessing claims for Housing Benefit and Council Tax Reduction?
- Do you have a good understanding of the Housing Benefit subsidy audit process?
- Do you have a good understanding of the legislation used for decision making regarding Housing Benefit and Council Tax Reduction?
- Are you proficient in using the Civica OpenRevenues system?

**Experience**:

- Local Government: 3 years (required)

Work Location: Remote

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