Private Patient Pathway Coordinator
1 week ago
Hammersmith Hospital - Imperial College Healthcare NHS Trust
Imperial College Healthcare NHS Trust is an Academic Health Science Centre (AHSC) and one of the largest Trusts in the country. Our mission is to provide world class healthcare for our patients, through excellence in research, education and training.
We are currently looking to recruit an enthusiastic and motivated ward Private Patient Coordinator to join our Haematology team in providing high quality administrative support to the private patient service within the department.
In return we will provide the necessary support to ensure your development within your role. We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust.
You will have experience of working in a multi-disciplinary team and have the ability to interact and build positive working relationships with various stakeholders both internally and externally. Being an effective communicator and highly organised in your approach, you will be able to provide dynamic and appropriate support as required in a complex and busy environment, whilst ensuring our patients have positive experience at the Trust.
- Welcome all private patients on their arrival to the department, ensuring that the patient and their relatives are dealt with in a prompt, professional manner.
- To communicate with patients, members of the public and staff in a friendly, professional and courteous manner at all times.
- Actively manage the secretarial/administrative processes associated with private patient pathways and the functioning and effectiveness of clinical teams.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community. Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.
As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert
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