Patient Pathway Coordinator

3 days ago

London, United Kingdom The London Clinic Full time

**We have exciting opportunities for a Patient Pathway and Data Coordinator to join our Oncology & Haematology services unit. This role is based at our Consulting Rooms building located on Harley Street in London with a competitive salary on offerof £27,000 - £30,000 per annum.**

Established in 1932, The London Clinic is one of the UK’s largest private hospitals, with state-of-the-art facilities located around Harley Street. We have circa 1350 employees, a total of 8 premises, and we are dedicated to providing the best, personalisedhealthcare with a breadth of surgical and medical expertise.

As Patient Pathway & Data Coordinator you will play a key role in leading on the administration of our Cleveland Clinic London (CCL) patient pathway and be the core central point for all patient bookings and communications for the teams.
- Job Type: Full Time, permanent position.
- Hours: 37.5 hours per week, Monday to Friday; 9am to 5:30pm.
- Location: 116 Harley Street, London W1G 7JL (close to Regents Park & Baker Street tube stations).
- Salary: £27,000 - £30,000 per annum.
- Benefits package: We offer a comprehensive package including a contributory pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33days annual leave (inclusive), as well as a wide range of other benefits. We also offer excellentcareer development opportunities.

**Duties & Responsibilities**
- Collect patient data across a range of business and quality metrics as agreed in the contract.
- Keep the tracker of all CCL patients going through MDT (both at The London Clinic and CCL) up to date, and the patient work will need to be tracked to understand what is being treated at The London Clinic and what work gets taken out of The London Clinic.
- Ensure all the key documentation is requested for MDT discussions and the forms completed, signed by chair and added to our system (Dr Connect).
- Build good relations with the CCL Surgeons and their PAs to ensure smooth transition of patient bookings and journey.

**Skills & Experience**
- Previous healthcare industry administrative background with knowledge of doctor’s practice (private practice would be advantageous).
- Knowledge of data collections and IT skills.
- Strong sense of patient focus and delivering exception customer service in a hospital setting.
- Basic secretarial and strong PA skills in a fast paced environment.

The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us provide the best, personalised healthcare, and deliver our three core values of; We go further, We work as one and We personalise care. Weare an organisation that has charitable status and this helps us to drive forward our mission of reinvesting our income to deliver better patient outcomes.

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