Claims Technician or Broker Support Technician
3 days ago
Job: Claims Technician or Broker Support Technician
**Salary**: Up to £40,000
Location: Cheltenham/ Hybrid working OR Fully Remote
Lloyds Broker looking for Claims Technicians and Broker Support Technicians to join their expanding Cheltenham team. Role will involve providing efficient, effective and expert technical or claims support to the Clients and Broking Divisions.
MAIN DUTIES:
- Client communications - dealing with incoming communications
- Document Creation - gather information from files and use the data to complete standard document templates for distribution both internally and externally.
- Data Entry - Fully and accurately enter, amend, update and submit data at a competent and unsupervised level onto the relevant systems
- Claims management - dealing with various stakeholders in a claim file
- Claims assessment - review information relating to coverage and value assessments of claims against policy details
- Management information - create and main electronic and paper files, manage day to day correspondence ensuring urgent matters are identified and dealt with promptly
- Treaty Accounts Processing
- Documentation Checking
- Premium Processing
SKILLS/ KNOWLEDGE REQUIRED:
- Experience in a similar claims or technical role
- An understanding of the general principles of insurance
- Ability to analyse and identify key information
- Proficient knowledge of relevant systems and understanding of where to look for relevant information
- Ability to problem solve using knowledge of policies and procedures
- Effective communication skills
- Decision making and problem solving skills
This role can be 100% Remote working, however access to Cheltenham office weekly would be advantageous
Ref: 9083
MW Appointments is acting as an Employment Agency in relation to this vacancy.
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