Business Services Co-ordinator

1 week ago


West Midlands, United Kingdom Highways England Full time

Are you an Administrator with a strong focus on organisation, using your initiative, looking for the next step of your career?

Are you a Senior Administrator looking for a new challenge?

**Your new role**:
Here at National Highways, we currently have exciting opportunities for Senior Administrators to join our team of Business Services Coordinators, in either our Birmingham or Nottingham offices. Within this role, you will support and enable the delivery of capital investment, maintenance and all operational capabilities by National Highways. The broad scope of this role encompasses the delivery and coordination of business services and administrative support to a wide range of internal and external stakeholders.

**What you’ll be leading on**:

- Ensure that customer contacts and correspondence are drafted and completed to the required performance standards for quality and timeliness.
- Enable and support processing of payments in accordance with National Highways Policies and Procedures.
- Provision of effective administrative support to the business. A broad ranging accountability which may include executive and project support, support to meetings and conferences, and management of supplies and consumables.
- Sustain a helpful, proactive and supportive culture in the delivery of operational support and business services.
- Develop and sustain effective working relationships with key stakeholders in National Highways and the supply chain.
- Contribute to the health, safety and wellbeing of colleagues through vigilance. Participate in team level Health and Wellbeing activities.

**To be successful**:

- Experience in drafting and managing written correspondence (essential)
- Experience in Business Administration or Operational Support roles, processing payments while working in the infrastructure or construction sector and/or customer facing operations (desirable)
- Holds or working towards a qualification in Business Administration or Operational Support (desirable)

**A bit about us**:
Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future.

**Want to know more?



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