Business Support Assistant

2 weeks ago

St Asaph, United Kingdom North Wales Fire and Rescue Service Full time

**BUSINESS SUPPORT ASSISTANT**

**Area Safety Office - Gwynedd & Anglesey**

**Permanent, 37 hours per week**
**NWFRS Grade 03 £20,444 - £21,269 per annum**

We are looking to appoint a Business Support Assistant to join the Gwynedd & Anglesey Fire Safety department based in Caernarfon.

Providing administrative support to both the Community and Business Fire Safety teams within the Gwynedd and Anglesey area, you will be the first point of contact for verbal and written enquiries to the department. This includes receiving confidential referrals from members of the public, partner agencies or external organisations and accurately inputting the information into the records management system. You will be responsible for arranging internal and external meetings, note taking and preparing agendas and meeting notes. General administrative duties will include typing letters and reports, producing statistics from the record management systems, filing and supporting the teams as necessary.

You will be an effective communicator with good customer service skills, experienced in arranging and supporting meetings and have a willingness to help others. With good organisational skills to manage your own workload and meet deadlines, you will need to be flexible and adaptable to change to deal with requests as they arise and have the ability to work independently using your own initiative.

Applicants will need to demonstrate (with evidence) against the essential criteria as outlined in the job description and person specification, including:

- NVQ Level 3 in Administration or equivalent qualification, and/or equivalent proven and relevant administrative experience.
- Excellent Microsoft Office skills and use of other information technology to intermediate level that includes inputting and typing skills.
- Excellent communication skills, dealing with verbal and written enquiries.
- Experience of arranging meetings including writing agendas, note taking and preparing meeting notes.
- Ability to work as part of a team and independently, using own initiative.
- Ability to manage own time and prioritising of workload to meet deadlines.
- The ability to communicate confidently and fluently in Welsh (Level 4) is essential for this post.
- Subject to completion of a satisfactory DBS check prior to appointment.

The team are located in Caernarfon but the role will also provide regular support to the Central Fire Safety team and therefore some travel to this site or other Fire Safety offices within the Service area may be required.

We welcome correspondence and calls in Welsh and English and we will respond equally to both and will reply in your language of choice without delay.

** PLEASE DO NOT SEND A CV IN APPLICATION FOR THIS ROLE. VISIT OUR WEBSITE FOR AN APPLICATION FORM **

**Job Type**: Permanent

**Salary**: £20,444.00-£21,269.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- On-site parking
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday

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