Fundraising Operations Support Officer

Salary: £28,403 + £4000 London Weighting per annum

Location: London

Contract Type: Maternity Cover, up to 52 weeks

Hours: Full Time

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Fundraising Operations Support Officer’ on a Maternity Cover basis for up to 52 weeks, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

**Job purpose**:

- To provide a comprehensive operational and administrative support service to the Community Fundraising team.
- To establish and maintain effective communication with all regional fundraising teams and other functions of IRUK.
- To provide support to fundraising activities, projects, and partnerships to help ensure that maximum income is received.
- Degree level qualifications or equivalent
- Proven experience in working in a similar role managing day-to-day administrative and operational tasks
- Experience planning, prioritising and working to tight timescales
- Experience in multi-tasking and working on various projects at one time
- Experience of setting up and maintaining management information and data retrieval systems and CRM databases such as Raisers Edge
- Experience of diary and correspondence management
- Experience of maintaining financial records
- Experience using project management tools such as Asana or Trello
- Experience supporting a large, widespread and remote team
- Strong initiative and the ability to understand departmental needs and move forward with them
- High levels of computer literacy
- Excellent organisational skills
- Strong communication skills, written and verbal
- Knowledge and understanding of using relationship management database software
- Collating data and producing reports
- Work effectively on own initiative and as part of a team, without close supervision
- Strong motivation and empathy towards the aims and objective of the organisation
- Numerical skills, the ability to work accurately under pressure and pay attention to detail
- Ability to represent Islamic Relief in a wide range of situations
- Able to demonstrate a consistent approach to others with confidence and integrity

**For more information, please click on the Documents tab above to view the full Job Description.**

For more information on the excellent company benefits we offer our employees, please visit:
**PLEASE NOTE**:Interviews are expected to take place on 15th September 2025.

**Pre-employment Checks**:

- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references

**Our values and commitment to safeguarding**

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- Islamic Relief is an equal opportunities employer_

**Job Types**: Full-time, Temporary, Fixed term contract
Contract length: 52 weeks

Pay: £32,403.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Paid volunteer time
- Sick pay
- Store discount
- Work from home

Ability to commute/relocate:

- London SE1 7RJ: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in London SE1 7RJ