Fundraising Executive

**About Compton**

Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.

Our clients recognise Compton as ‘_the_ trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.

**Vacancy**

Royal Trinity Hospice (Trinity) is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community - including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.

The Fundraising Executive (Supporter Care) provides an important part of the donor experience ensuring that all transactions are processed accurately, and donations are thanked in a timely manner.

The role also supports the wider Fundraising team and fundraising activities across 11 income streams; with involvement in each stage of fundraising activity, from research and planning to campaign or event delivery and then income processing and thanking of donors and supporters.
- Process cash, credit/debit card and CAF donations received via post, telephone and online platforms (e.g. JustGiving, Stripe, Enthuse).
- Thank donors appropriately, liaising with Fundraising Managers as needed.
- Perform bank statement reconciliation, which includes processing standing orders, direct debits, online giving and legacies.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Support and attend fundraising events, occasionally outside of regular working hours.
- Work in a hybrid mode

**Experience, knowledge and skills desired**:

- A desire to represent the client charity with enthusiasm, professionalism and authenticity.
- A passion for working within a team delivering results that empower a charity to meet their charitable objectives.
- Excellent verbal and written communication skills.
- Excellent attention to detail.
- Experience in processing income and handling of monies securely.
- Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
- Demonstratable experience of good organisational skills.
- Knowledge of a database system and donor and client record management (most preferably Raiser’s Edge).
- A good understanding of the need to accurately input and record all donor details - particularly consent and Gift Aid information.
- Some knowledge on GDPR and other data protection regulations governing interactions with donors and the recording and use of information.

**Company benefits**
- Annual leave 25 days plus bank holidays (rising with experience)
- Standard Life pension scheme with Company contributions starting at 3%
- Life assurance paying a multiple of annual salary
- Discretionary performance bonus
- Compton conferences, workshops and other learning and development opportunities
- Regular team socials
- Employee Assistance Programme, offering free 24/7 support + counselling and advice

Pay: £26,000.00-£28,000.00 per year

Schedule:

- Monday to Friday

Work Location: Hybrid remote in London SW4 0RN

Application deadline: 01/09/2025