Telephone Fundraiser

1 week ago

London E, United Kingdom Return Fundraising Full time £24,480 - £43,680 per year

Make a Real Difference – From Your Own Home

Are you looking for a job where you can create real social impact—without leaving the house?

Join our Telephone Fundraising team, where every call helps support life-changing work. We proudly fundraise on behalf of some of the UK's best-known charities, helping raise awareness and money to improve lives every day. We offer full training, ongoing coaching and guidance to help you reach your full potential. So, if you are a socially minded, good communicator who is committed to making a lasting difference by building relationships and through exceptional supporter care, we want to hear from you

What we're looking for from you:

  • Understanding of key issues faced by your charities and how the support gained can make a lasting difference
  • Ability to deliver exceptional supporter care
  • Ability to communicate personably and effectively, with empathy to a diverse range of individuals
  • Excellent relationship management skills with proven ability to motivate others
  • Strong interpersonal skills – able to communicate with supporters and colleagues with confidence and fluency, both face to face, on the telephone and online
  • Excellent organisation/administrative, prioritising skills and ability to work to multiple deadlines
  • Competency in Microsoft Office, particularly Excel and Word
  • Strong teamwork and good interpersonal, negotiating and influencing skills
  • Contact centre experience, experience of working in a target-driven environment, or fundraising experience a significant benefit

What we offer:

  • £12.60 per hour starting rate
  • Work-from-home with flexible shifts
  • 28 days of holiday (pro-rata), plus access to our company pension scheme
  • Four-weekly pay, with access to 50% of your earnings the morning after each shift via Wagestream
  • Supportive team culture and plenty of opportunities for progression

If you're a people-person who wants to do meaningful work in a flexible and supportive environment, we want to hear from you

Job Type: Full-time

  • Pay: From £12.60 per hour
  • Expected hours: No fewer than 28 per week
  • Monday to Friday only: No weekend or bank holiday work
Company Overview

Since 2015, our team of specialist fundraisers have raised millions of pounds for incredible causes, through their inspiring conversations and supporter focused calls.

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