Head of Operational Risk Framework

**Head of Operational Risk Framework
**- 2200015J)

**Location - Lochside, Widnes or Milton Keynes and Home**

**In a nutshell**

The Head of Operational Risk Framework is accountable for the design of the Operational Risk framework within SBAFS. You will be responsible for ensuring appropriate enablers are in place and operating effectively (systems, methodologies, and process architecture) to ensure the Operational Risk profile of SBAFS is understood and being appropriately managed across the 1st and 2nd lines of defence.

This is a key leadership role in ensuring risks are prevented from crystallising through:

- Set the Operational Risk Framework strategy for SBAFS
- Benchmarking and assessing our current internal capabilities and delivering innovation to meet future state strategic intent
- Drive continuous improvement of our Operational Risk Frameworks, including reportable output, to ensure standardisation and simplification across 3LOD
- Representing the bank at external industry body forums and bring best practice into SBAFS
- Focus on Top Risks, their impact on SBAFS strategy and agree tolerances based on external MI
- Determine clear end-to-end ownership of processes and risks
- Lead thematic and strategic risk reviews to ensure timely risk anticipation and escalation whilst identifying opportunities for key control automation
- Enhance the Risk culture of the organisation through both senior stakeholder engagement and colleagues across the bank and Group, where required.
- Continuous and sustainable learning from losses, near misses and external events
- Reinforcing colleague conduct

**What you need to do**
- Responsible for setting the Operational Risk Framework strategy for SBAFS
- Responsible for the design and implementation of SBAFS’s Operational Risk Framework, Policy and associated guidance, including endorsement of the annual plan.
- Responsible for the design and implementation of SBAFS’s process universe. Accountable for ensuring process is understood and mapped to consistent standards across the whole entity and then appropriately used and maintained by business areas.
- Responsible for SBAFS’s Enterprise Risk Management tool (BERT) and associated management of this supplier.
- Responsible for SBAFS Policy Framework and associated guidance, ensuring the existence of linkage to Board approved risk appetite, clear key control requirements, and ensuring that requirements are aligned or ahead of market practice via a benchmarking regime. Where benchmarking highlights gaps or improvements are required, the role holder will ensure an appropriate action plan is established by 1st line owners.
- Accountable for ensuring that the new 3LOD model is clearly communicated and adopted across theorganisation, and proactively support efforts to embed this into SBAFS’s Risk culture.
- Ensure the effective operation of the Operational Risk Framework through appropriate 2nd line capabilities (resource and talent), delivery of clear and balanced communication and an understanding of accountabilities across business areas within the 3 lines of defence model (3LOD).
- Responsible for ensuring that the process universe is appropriately used across SBAFS for the identification, assessment, management and reporting of risk. Aligned to this, the role holder will ensure accountability for process (and associated risks and controls) is clear and that the gross risk associated with process and key failure points is understood.
- Responsible for ensuring the Operational Risk profile of SBAFS is accurately reported on a timely basis and that relevant actions are being taken. This includes maintaining a perspective on external loss data and events. Responsible for Operational Risk pack production, leveraging colleagues across the wider Operational Risk Team to support delivery.
- Responsible for enhancing SBAFS’s ability to undertake scenario analysis and stress testing as it is relevant to Operational Risk. This encompasses supporting the annual ICAAP exercise and developing a more quantitative approach to Pillar 2A operational risk assessments.
- Develop and maintain delegated authorities for the governance and approval of operational events, root causes and risk assessments or acceptances
- Ensure data quality and completeness on risk systems is robust and reliable to accurately inform this view

**What you need to know and show**

To operate at the specified level of seniority and fulfil expectations across the full range of technical areas, you will need a holistic understanding of the environment in which SBAFS operates (economic, banking industry, regulatory, and organisational). You must be able to challenge colleagues in a collaborative and constructive manner, have the courage to pose questions to ensure the right, fact-based decisions are always made, and be able to represent/understand the perspective of all internal and external stakeholders. You will also be required to represent SBAFS at in