Help Desk Operator

2 weeks ago

London, United Kingdom Wilson Vale Catering Ltd Full time

We are currently recruiting for a Helpdesk Operator to join our team at one of our workplace restaurants in London, EC4A 3

**Monday - Friday, 40 hours per week, 9am to 5pm**

Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.

As a key member of our support team, you’ll be the first point of contact for users needing assistance with our booking platform. You'll help troubleshoot technical issues, guide users through features, and ensure a seamless experience for those booking meetings, events, and resources.

Key Responsibilities:

- Assist users with **system navigation**, **booking processes**, and **troubleshooting technical issues**.
- Monitor the system for performance or functional issues and proactively address potential disruptions.
- Ensure a **positive user experience** through timely, accurate, and empathetic support.
- Reach out to bookers to **gather necessary details** for upcoming events and meetings, ensuring all logistics are in place.

**WILSON VALE PERKS**:

- Our working hours are some of the best you'll find in catering - we are strong believers in work-life balance
- Our working environment is fun and inspiring, with excellent career development opportunities
- Craft Works - Free craft-focused career development training programme
- Paid training bespoke to you
- Access to our Employee Assistance Programme
- your wellbeing is very important to us
- Online employee benefits scheme - monetary savings on everyday items
- Your Birthday off every year after 1 years’ service.
- Enhanced Maternity Pay

Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind. From each and every person in our catering teams, to our operations and central support teams - everyone at has a voice.

  • Help Desk Operative

    2 days ago

    London, United Kingdom Bellrock Full time

    An opportunity has arisen for a **Help Desk Operative** to join our on-site team based in **Westminster.**You will join us on a**permanent, full-time basis** and in return, you will receive a**competitive salary of £21,000 - £22,000 per annum.** **Bellrock**Property & Facilities Management Ltd provides specialist risk focussed workplace management and...

  • Help Desk Coordinator

    1 week ago

    London, United Kingdom SPOR Group Full time

    **Job Information**: Industry **Technology*** Work Experience **1-3 years*** Salary **22000*** City **London*** Province **City of London*** Country **United Kingdom*** Postal Code **WC1X 8AQ*** **About us**: - We are an innovative workplace technology brand built to transform the way that organisations connect, collaborate and communicate on...

  • Help Desk Specialist

    1 week ago

    London, United Kingdom Demolytic Full time

    **London** **United Kingdom** We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

  • Help Desk

    2 weeks ago

    London, Greater London, United Kingdom OpenTable Full time £40,000 - £80,000 per year

    With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling...

  • Help Desk Coordinator

    2 weeks ago

    London, City of London, WCX AQ, United Kingdom SPOR Group Full time £25,000 - £40,000 per year

    Reports to: Head of OperationsCompany: SPOR GroupLocation: London, United KingdomAbout SPOR Group:SPOR Group is a leading provider of Audio -Visual (AV) integration solutions, serving a diverse range of global clients. With a commitment to innovation and excellence, SPOR Group delivers cutting -edge AV technology solutions tailored to meet the unique needs...

  • Help desk specialist

    1 week ago

    London, Greater London, United Kingdom Work at Acme Full time £100,000 - £150,000 per year

    Help desk specialist – FRENCH LANGUAGE Position SummaryHelp Desk Specialist works in a very dynamic, multilingual and customer-oriented business environment. HDA's first responsibility is to run the first-class technical support with the end user requiring attention. Using known solutions documented in the knowledge bases, the HDA works with customers to...

  • Help Desk Administrator

    7 days ago

    London, United Kingdom Guidant Global Full time

    Job Title: - Helpdesk Administrator Base Location: Building 30, West Middlesex University Hospital, TW7 6AF Job type: - 4-month Contract role This role provides on-site Service Desk support at West Middlesex University Hospital, ensuring smooth communication and efficient handling of facilities management requests. The position involves logging and managing...

  • Help Desk Administrator

    7 days ago

    Isleworth, Greater London, United Kingdom Guidant Global Full time

    Job Title: - Helpdesk Administrator Base Location: Building 30, West Middlesex University Hospital, TW7 6AF Job type: - 4-month Contract role This role provides on-site Service Desk support at West Middlesex University Hospital, ensuring smooth communication and efficient handling of facilities management requests. The position involves logging and managing...

  • Help Desk Support Specialist

    1 week ago

    London, United Kingdom GPL Technologies Full time

    **T**HE ROLE** We are in search of a Help Desk Support Specialist o work directly with one of our clients, a top television streaming network with original production films and television series. **THE CANDIDATE** **RESPONSIBILITIES**: - Provide front-line phone support to clients via remote assistance and when required, go on-site to resolve issues. -...

  • Associate Director, It, Support Lead

    4 days ago

    London, United Kingdom MUFG Investor Services Full time

    Company Description About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in assets - we provide clients access to a range of leading solutions from fund...