Customer Service
3 days ago
**Position: Customer Service Representative**
A large part of this role with answering customer queries. You will also be assigned a list of existing accounts to manage, update, and assist with their development and account growth. Full training on the processes and procedures will be given. Part of this role is focused on proactively contacting accounts that have lapsed to re-engage these accounts as well as outbound cold calling.
- **Essential Functions**:
Customer service - answer enquiries, provide professional customer service, answer questions, resolve customer complaints, process orders, respond to requests for information
- Selling - identify and create sales opportunities.
- Data Entry - enter all order information into the company database in a timely manner. Ensure that all order information is entered accurately and in compliance with company policies and procedures
- Communicate effectively with both internal and external customers.
- Ability to multi-task; prioritise; use good judgment; listen actively; solve problems; work independently.
- Must be detail oriented and have an excellent working attitude.
- Must have a positive attitude and be able to work well with others in a team environment.
- This position requires the employee to be on-site at our Banbury, Oxfordshire office (not remote)
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£24,000.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- Gym membership
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Work Location: In person
-
Customer Service
1 week ago
Banbury, United Kingdom Pertemps Network Group Full time**Job Description**: Are you an Excellent Communicator looking for your next position? This dual role consisting of Customers Services and Home Delivery could your next career move.. Based in the heart of Banbury this friendly team seeks a new Team Member. **Duties to include;** - Liaises with internal and external customers i.e....
-
Customer Service
1 week ago
Banbury, United Kingdom Pertemps Banbury Full timeAre you looking to get into an 'office' based Customer Service role? Have you previously worked in a retail, hospitality or similar role? Are you looking for an exciting opportunity to join a successful team where you can develop your office based career? As Customer Services executive, you will play a key role within our Customer Services team based at our...
-
Customer Service
1 day ago
Banbury, United Kingdom Pertemps Network Group Full time**Job Description**: **Job Title: Customer Service Executive** **Location: Near the M40, Banbury** **Type: Full-time, Permanent** **Salary: Up to £26,000 per annum (depending on experience)** Are you a proactive individual with excellent communication skills? Do you thrive in a fast-paced, customer-centric environment? Join our team as a Customer Service...
-
Customer Service
2 weeks ago
Banbury, United Kingdom Ace Grading Full time**About Us** Ace Grading is a trading card grading company that believes card grading is evolving. While the authentication and grading process remains the most critical element of our service, we are committed to pushing the boundaries of what’s possible. We believe that every card graded should be treated as a prized possession, and each collector...
-
Customer Service Specialist
2 weeks ago
Banbury, United Kingdom JACOBS DOUWE EGBERTS Full timeCustomer Service Specialist - Supply Chain - Banbury - Full-time - United Kingdom As a Customer Service Specialist, you will be the first point of contact for JDE customers and deliver local customer services in line with defined policies and procedures. You will provide a complete order process and customer service facility to all customers and ensure...
-
Customer Service Coordinator
3 days ago
Banbury, United Kingdom Omega Resource Group Limited Full timeRole: Customer Service Coordinator Industry: Service Delivery Location: Banbury Employment: Permanent Remuneration: £23,000 This is an excellent opportunity for a well organised customer service coordinator to join a growing business that have recently moved to a brand new facility in Banbury. You will be tasked with coordinating service delivery and...
-
Customer Service Advisor
1 week ago
Banbury, United Kingdom Plus One Personnel Full timeCustomer Service Advisor Job Details **Sector**: Customer Services **Location**: Banbury, Oxfordshire **Type**: Permanent **Salary**: £22,000 **Reference**: 370050 Job Title: Customer Service Advisor Location: Banbury Hourly Rate: £22,000 plus bonus after probation period Our client is a growing company based in Banbury Town Centre. They are an...
-
Customer Service Assistant
7 days ago
Banbury, United Kingdom Euro Garages Full time**Role**: Customer Service Assistant **Location**: Banbury, OX16 4SZ **Hours**: Part-Time Hours Available **Hourly Rate**: £10.05 per hour **Bonus Scheme**: Quarterly Bonus Incentive! What will my role look like? As a Customer Service Assistant you will be the face and voice of our Petrol Forecourts and your main priority will be to ensure that our...
-
Customer Service Administrator
2 weeks ago
Banbury, United Kingdom Prospect Personnel Full timeA new, varied job for a Customer Service Administrator, working for a busy local service provider with a friendly, supportive team. The company, based near Banbury, are looking for an organised team-player, with a good telephone manner to join the team full time. The Role The purpose of the Customer Service Administrator will be to provide a first-rate...
-
Customer Service Coordinator
2 weeks ago
Banbury, United Kingdom Coburg Banks Limited Full timeWe're looking for a Customer Service Coordinator to work for our client. Established in 1992, they are a manufacturer of equipment found in plants who manufacture goods for the consumer sector. If you can demonstrate a background in a customer services role and be able to deal with a wide range of issues in a timely fashion then you could be perfect for our...