Customer Service Administrator

2 weeks ago


Banbury, United Kingdom Prospect Personnel Full time

A new, varied job for a Customer Service Administrator, working for a busy local service provider with a friendly, supportive team.

The company, based near Banbury, are looking for an organised team-player, with a good telephone manner to join the team full time.

The Role

The purpose of the Customer Service Administrator will be to provide a first-rate service to customers over the phone, supporting the customer care team with a varied range of tasks.

The job will require someone with great initiative, strong customer service skills and the ability to get things done

Key Responsibilities

Handling customer queries / requests
Liaise with field engineers & arranging call outs
Progress reporting to key stakeholders
Raising sales invoices
Purchase ordering & returns
Stock control
Any other relevant tasks
Skills & Experience

Customer Service background
Problem solving skills
Excellent telephone manner
Ability to work in a high-pressured, fast-paced environment

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Banbury, Oxfordshire: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: 896125



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