Customer Service Administrator
2 weeks ago
A new, varied job for a Customer Service Administrator, working for a busy local service provider with a friendly, supportive team.
The company, based near Banbury, are looking for an organised team-player, with a good telephone manner to join the team full time.
The Role
The purpose of the Customer Service Administrator will be to provide a first-rate service to customers over the phone, supporting the customer care team with a varied range of tasks.
The job will require someone with great initiative, strong customer service skills and the ability to get things done
Key Responsibilities
Handling customer queries / requests
Liaise with field engineers & arranging call outs
Progress reporting to key stakeholders
Raising sales invoices
Purchase ordering & returns
Stock control
Any other relevant tasks
Skills & Experience
Customer Service background
Problem solving skills
Excellent telephone manner
Ability to work in a high-pressured, fast-paced environment
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Banbury, Oxfordshire: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: 896125
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