Customer Service

1 week ago


Banbury, United Kingdom Pertemps Network Group Full time

**Job Description**:
Are you an Excellent Communicator looking for your next position?
This dual role consisting of Customers Services and Home Delivery could your next career move..
Based in the heart of Banbury this friendly team seeks a new Team Member.

**Duties to include;**
- Liaises with internal and external customers i.e. consumer/retailer/warehouse/carriers.- Inputs, processes and monitors orders on the home delivery systems.- Responds promptly to any customer enquiries and any transport queries.- Deals directly with customers on any Customer Service related questions either by telephone or electronically.- Liaises with the warehouses, the delivery companies and customers in respect of delivery failures/queries.- Investigates customer issues and complaints through to resolution.- When required, escalates customer queries/complaints as appropriate to Line Manager.- Supports the Consumer Service Team Leader with KPIs, projects and any other business related to Customer Service or Home Delivery.This exciting role would offer long term training and development.
If you have similar experiences please contact Pertemps now
If you have SAP or strong Excel this would be advantageous but is not essential to apply. 01295 253449


  • Customer Service

    1 week ago


    Banbury, United Kingdom Pertemps Banbury Full time

    Are you looking to get into an 'office' based Customer Service role? Have you previously worked in a retail, hospitality or similar role? Are you looking for an exciting opportunity to join a successful team where you can develop your office based career? As Customer Services executive, you will play a key role within our Customer Services team based at our...

  • Customer Service

    22 hours ago


    Banbury, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Job Title: Customer Service Executive** **Location: Near the M40, Banbury** **Type: Full-time, Permanent** **Salary: Up to £26,000 per annum (depending on experience)** Are you a proactive individual with excellent communication skills? Do you thrive in a fast-paced, customer-centric environment? Join our team as a Customer Service...

  • Customer Service

    2 weeks ago


    Banbury, United Kingdom Ace Grading Full time

    **About Us** Ace Grading is a trading card grading company that believes card grading is evolving. While the authentication and grading process remains the most critical element of our service, we are committed to pushing the boundaries of what’s possible. We believe that every card graded should be treated as a prized possession, and each collector...

  • Customer Service

    3 days ago


    Banbury, United Kingdom Prospect Personnel Full time

    **Position: Customer Service Representative** A large part of this role with answering customer queries. You will also be assigned a list of existing accounts to manage, update, and assist with their development and account growth. Full training on the processes and procedures will be given. Part of this role is focused on proactively contacting accounts...


  • Banbury, United Kingdom JACOBS DOUWE EGBERTS Full time

    Customer Service Specialist - Supply Chain - Banbury - Full-time - United Kingdom As a Customer Service Specialist, you will be the first point of contact for JDE customers and deliver local customer services in line with defined policies and procedures. You will provide a complete order process and customer service facility to all customers and ensure...


  • Banbury, United Kingdom Omega Resource Group Limited Full time

    Role: Customer Service Coordinator Industry: Service Delivery Location: Banbury Employment: Permanent Remuneration: £23,000 This is an excellent opportunity for a well organised customer service coordinator to join a growing business that have recently moved to a brand new facility in Banbury. You will be tasked with coordinating service delivery and...


  • Banbury, United Kingdom Plus One Personnel Full time

    Customer Service Advisor Job Details **Sector**: Customer Services **Location**: Banbury, Oxfordshire **Type**: Permanent **Salary**: £22,000 **Reference**: 370050 Job Title: Customer Service Advisor Location: Banbury Hourly Rate: £22,000 plus bonus after probation period Our client is a growing company based in Banbury Town Centre. They are an...


  • Banbury, United Kingdom Euro Garages Full time

    **Role**: Customer Service Assistant **Location**: Banbury, OX16 4SZ **Hours**: Part-Time Hours Available **Hourly Rate**: £10.05 per hour **Bonus Scheme**: Quarterly Bonus Incentive! What will my role look like? As a Customer Service Assistant you will be the face and voice of our Petrol Forecourts and your main priority will be to ensure that our...


  • Banbury, United Kingdom Prospect Personnel Full time

    A new, varied job for a Customer Service Administrator, working for a busy local service provider with a friendly, supportive team. The company, based near Banbury, are looking for an organised team-player, with a good telephone manner to join the team full time. The Role The purpose of the Customer Service Administrator will be to provide a first-rate...


  • Banbury, United Kingdom Coburg Banks Limited Full time

    We're looking for a Customer Service Coordinator to work for our client. Established in 1992, they are a manufacturer of equipment found in plants who manufacture goods for the consumer sector. If you can demonstrate a background in a customer services role and be able to deal with a wide range of issues in a timely fashion then you could be perfect for our...