Virtual Desktop Specialist

3 days ago


Bristol, United Kingdom AXA Full time

Virtual Desktop Specialist Bristol/ Remote 6 months To provide specialist virtual desktop technical capability and delivery within the Workplace Virtualisation team including design, integration of new and future technologies, project and BAU support. Working closely with other Workplace & Infrastructure technical,project and product, this role will involve the delivery of strategic direction and expansion of the Virtual desktop infrastructure as well as a strong design and integration mind-set to supportany future move to a true cloud based service. You are part of an international Virtual Workplace team consisting out of 30+ virtual desktop experts managing 20+ Citrix farms for 30.000+ users. Contribute significantly to and assist with the delivery and maintenance of the Virtual Desktop roadmap, in conjunction with relevant Tech Specialists & architects. - Develop the business cases for usage of the correct desktop platforms to local and global customers. - Ensure all relevant project proposals align with the global strategy and are optimised for the end users. - Assist Tech specialists within the team providing guidance, support and consultancy - Maintain expertise, working with other AXA Group Operations teams plus with third parties to keep up to date with internal strategy and vendor current and future technologies and strategies - Technical rollout timescales are devised and delivered OTOBOS - Client project delivery is completed within project timelines - Third line support provided to SLA and with appropriate knowledge sharing - Cost reduction targets are identified and met within specified timescales - Reporting is timely and accurate, and where possible automated - Evidence of consultancy to OpCo teams, regular minuted meetings, joint action plans, shared project proposals etc - Evidence of maintaining technical knowledge, eg course attendance, maintenance of consultancy qualification, attendance at vendor open days and product presentations - Proven experience of working within a project environment providing technical leadership, design and performance enhancement - Proven experience in understanding and utilising new technology in this environment and in identifying and resolving problems - Strategic understanding of broad range of Virtual Desktop technologies - Ability to communicate ideas & solutions to audiences of all levels and nationalities, adapting style accordingly. - Ability to pass on relevant I.T. knowledge to others. - Ability to lead the development of I.T. solutions in Virtual Workplace - Ability to liaise with 3rd party suppliers and customers - Solution design experience. Must have a strong experience & understanding of the following technologies: Citrix Xen Desktop 7.x plus legacy products Citrix Cloud Active Directory Windows 10, Windows 7 & Windows Server 2008 > 2016 Deep technical knowledge and experience the following technologies required: Broader Citrix product knowledge including Storefront & Netscaler Citrix products that supplement XenApp and XenDesktop Virtual Desktop Infrastructure environments incl ESX Application Virtualisation using Microsoft App-V



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