Insurance Administrator
2 weeks ago
Insurance Administrator Haulier Insurance - (Virtual, UK)
We’re hiring Aon are looking for an Insurance Administrator to join our Affinity business based in Bristol or would consider Virtual Role.
Role Purpose
To grow revenues by developing new and retaining existing business; focusing upon efficient acquisition, retention and satisfaction of clients, built upon excellent service and specialist product knowledge.
About Aon
Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Key Accountabilities
As a Client Manager some of your key accountabilities will involve:
Balancing service excellence with productivity and profitability.
Negotiating renewals with insurers.
Ascertaining further opportunities whereby Aon may satisfy the client's insurance needs.
Retaining an agreed proportion of clients.
Fully understanding the client requirement and ascertaining further opportunities which Aon may assist with i.e. cross selling and new business opportunities.
Responding promptly and efficiently to client instructions requests and enquiries at all times.
Acting with honesty and integrity building trust and understanding.
Liaising with other offices I units when required.
Producing quotations for renewals / mid-term changes and new business and placing cover for the client.
Conforming fully to all statutory and regulatory obligations.
Conforming fully with operational policies, processes and procedures.
Adhering to client control directives to ensure accounting deadlines are met.
Maintaining accurate records and producing relevant documentation.
Developing excellent relationships with all stakeholders and clients.
Being aware of Market trends and maintaining high levels of technical competence.
Handling complaints in accordance with the agreed complaints procedure.
You will be responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
About you
As an Insurance Administrator your skills and qualifications will ideally include:
Strong technical insurance knowledge (ideally Commercial Motor Insurance)
Very strong interpersonal skills.
Strong and effective communication and presentation skills.
Strong commercial acumen.
Strong service orientation.
Highly organized.
Strong analytical and problem solving skills.
Ability to work as part of a team.
Experience of managing effective client relationships.
Experience of negotiation with Insurers.
Influencing skills.
Ability to use insurance industry IT systems to effectively deliver client service.
Good understanding of compliance and FCA regulation.
Salary and Benefits
This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday. We also offer tremendous potential with a growing worldwide organisation.
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