Customer Care Coordinator
1 week ago
Customer Care Coordinator/Manager
Constructive Moves is working with a bespoke residential developer whom is looking to appoint an Customer Care Coordinator/manager to manage their customer care experience and managing the warranty period of their developments. expand it's customer care team with the appointment of a Customer Care Coordinator.
As the only Customer Care Coordinator/Manager, you will deal with all the customer concerns received by telephone or written communication and co-ordinate and administer all activities in a timely and professional manner, and deliver the residential developer commitment to the customer journey.
You will have to keep the Homeowners up to date with the issues raised and deal with internal and external contractors to get the issues completed if of course the issues are the companies fault. You will have to maintain up to date records of all courtesy / customer visits, and log all defects identified and works completed. Produce any invoice or completed to the commercial department in a timely and accurate manner, keep weekly work schedules up to date and make appointments for the purchasers and customer care operatives.
Ideally you would have had previous experience of a customer care role with other another residential developer. You must have the ability to handle complaints and difficult situations, be polite, tactful and have an assertive attitude. Have patience and calmness under pressure, have superb communications skills and good team working skills.
If you are interested in this position, please contact Rob Burnham at Constructive Moves.
-
Temp New Homes Customer Care Coordinator
5 days ago
Reigate, United Kingdom Deverell Smith Full timedeverellsmith are looking for a proactive, dedicated Customer Care Coordinator to join one of our clients on an interim basis and start ASAP. This is an immediate start position and they ideally want this person to start in November. As a Customer Care Co-ordinator, you will be responsible for managing any defects that arise within the two-year warranty...
-
Planning Coordinator
3 days ago
Reigate, United Kingdom Connick Tree Care Full timeThis is a fantastic opportunity to join our award winning and expanding Tree Care company as an Administrator / works coordinator. Connick Tree Care has an approachable, family feel and our vision is to become the premier arboricultural contractor across the south east, working responsibly and sustainably to preserve and maintain trees. As an Employee...
-
Customer Care Officer
2 weeks ago
Reigate, United Kingdom Intrum AB Full timeAt Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts. We are looking for Customer Care Officers to join our dedicated Customer Care Team! This position would suit someone who really has a passion for customer service. This is a varied, interesting and...
-
Customer Care Officers
2 weeks ago
Reigate, United Kingdom Intrum Full timeWe are looking for Customer Care Officers to join our dedicated Customer Care Team! This position would suit someone who really has a passion for customer service. This is a varied, interesting and challenging role, focussing specifically on customers experiencing vulnerable circumstances, establishing positive engagement with customers and gaining a full...
-
Customer Service Coordinator
5 days ago
Reigate, United Kingdom Macro Full timeJoin to apply for the Customer Service Coordinator role at Macro Location United Kingdom Reigate Working Location Category Onsite About Us Macro is a recognised global specialist in facilities management, providing cutting‑edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and...
-
Customer Care Officer
2 weeks ago
Reigate, United Kingdom Intrum Justitia Full timeHos Intrum vil du udvikle dig ved at gøre en forskel - på såvel højt plan som i et internationalt miljø. Og dét i en bekræftende kultur, hvor din indsats tæller. We are looking for Customer Care Officers to join our dedicated Customer Care Team! This position would suit someone who really has a passion for customer service. This is a varied,...
-
Activities Coordinator
5 days ago
Reigate, United Kingdom crooton Full timeActivities Coordinator - Care Home Pay: £16.50 per hour Hours: 36 hours per week Type: Permanent Location: Epsom, Surrey, KT17 4QB About the Role As an Activities Coordinator at our award winning client's care home, you’ll help to create a stimulating environment that enables them to deliver exceptional all-round care and support for our residents. Their...
-
Customer Services Coordinator
1 week ago
Reigate, United Kingdom Macro Group Full timeCustomer Service Coordinator: VN495 Reigate UK About Us Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by using...
-
Recruitment Coordinator
2 weeks ago
Reigate, United Kingdom Right at Home Full time**It takes a truly special person, with the right personality and a passion for making a real difference, to work for Right at Home Reigate and Crawley.** Right at Home Reigate and Crawley provide premium quality homecare to adults with physical and learning disabilities and the elderly. We have built up a first-class reputation world-wide and are...
-
Customer Service Coordinator
1 week ago
Reigate, Surrey, United Kingdom Macro Full time £25,000 - £35,000 per yearLocationUnited Kingdom ReigateWorking Location CategoryOnsiteAbout UsMacro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by...
