Junior Customer Support Coordinator
2 weeks ago
**My client are looking for people to come and join the growing Asset Finance Operations team at our purpose-built office in Blackburn, Lancashire. This is a great opportunity to join an established business as our growth continues to gather momentum. We’re looking for someone with a passion for delivering fantastic customer service who is comfortable on the phone whilst juggling multiple priorities. In return we’ll train and develop you in the Asset Finance industry supporting SME growth in the UK, with a real chance to develop a career.**
**The role...**
- To be the initial point of contact & deal appropriately with all incoming calls from customers, brokers, agents, and suppliers/third parties in relation to queries involving live agreements.
- Actioning requests based off the needs of the customer via our administration system these will usually be settlement requests and general enquiries.
- Direct support for other administration teams within the company when required.
**About you...**
- Comfortable speaking to customers.
- Strong attention to detail
- Experience of working to tight deadlines and managing multiple priorities
- Being comfortable to challenge the how, what and why. Or asking questions when you don’t understand.
- Passionate about Customer Service, passionate about the company and our offering.
- A ‘Can Do’ positive attitude at all times.
**What's in it for you?**
- 25 days holiday plus bank holidays.
- A Monday to Friday working pattern.
- Annual discretionary bonus.
- Income Protection
- Company pension
- Employee Discount Scheme
- Healthcare Cashplan
- Life Cover
- Training and development with industry accredited qualifications
- A purpose built office with ample free parking just off the M65
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
-
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