Hotel General Manaer

2 weeks ago

Scotland, United Kingdom Melville Hotels Full time

Job Summary:
We also offer a option of a live in position if this is something that be bay of interest to you.

**Job Types**: Permanent, Full-time

**Salary**: competitive

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Scotland: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Work Location: In person

**Responsibilities**:

- Supervise and manage all hotel departments, including front desk, housekeeping, food and beverage, maintenance, and human resources
- Develop and implement strategies to achieve financial targets and increase revenue
- Monitor guest satisfaction levels and address any issues or complaints promptly
- Ensure compliance with all hotel policies, procedures, and regulations
- Recruit, train, and supervise staff members to provide outstanding customer service
- Oversee the maintenance of the hotel facilities and ensure they are well-maintained and in good working order
- Collaborate with the sales and marketing team to develop effective promotional strategies
- Manage budgets and control expenses to maximize profitability
- Conduct regular meetings with department heads to review performance, address concerns, and implement improvements

**Skills**:

- Strong leadership abilities with the ability to motivate and inspire a team
- Excellent interpersonal and communication skills
- Extensive knowledge of hotel operations and industry best practices
- Exceptional customer service skills with a focus on guest satisfaction
- Multilingual or bilingual proficiency is a plus
- Strong problem-solving skills with the ability to make quick decisions under pressure
- Proficient in using hotel management software systems

**Salary**: From £1.00 per year

**Benefits**:

- Discounted or free food
- On-site parking

Flexible Language Requirement:

- English not required

Supplemental pay types:

- Bonus scheme

**Education**:

- A-Level or equivalent (preferred)

Work Location: In person

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