Employee Relations Advisor

2 weeks ago


Edinburgh, United Kingdom Diligenta Full time

**Salary**: From £30,000-£43,000 per year

**Employee Relations Advisor**
***Who are Diligenta?**
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

**Summary of The Role**:
We have an opportunity for an Employee Relations Advisor to join our team in Edinburgh.
Working in a wider team of 7, in this role, you’ll be a trusted partner to our managers, guiding them through everything from day-to-day employee queries to more complex and sensitive cases.
You’ll be at the heart of creating a positive workplace culture, ensuring fair and consistent outcomes while keeping things commercially balanced.
Along the way, you’ll play a key part in shaping our people policies, supporting business change, and helping managers build confidence in handling Employee Relations issues.
**What you’ll be doing**:

- Provide timely, consistent and commercial advice to managers on people-related and employment issues.
- Support business change projects including TUPE transfers, restructures, and harmonisation.
- Manage and advise on settlement agreements and employment tribunal claims.
- Review and develop people policies, ensuring compliance with employment law and best practice.
- Coach and upskill line managers to build confidence in handling employee relations matters.
- Use data insights to identify trends and drive positive outcomes across the business.

***What we’re looking for**:

- Strong end-to-end employee relations experience in a regulated environment.
- Ability to manage own workload and multiple cases at any one time.
- Experience coaching and influencing managers at all levels.
- Confidence in handling sensitive cases such as grievance, disciplinary, and settlement agreements.
- CIPD Level 5 (or equivalent experience) - Level 7 desirable.
- A proactive, resilient and solutions-focused approach.
- Experience working with trade unions, developing policies, or supporting employment tribunals would be a bonus.

**Benefits**:

- Company pension scheme
- 25 days holidays + 8 bank holidays
- Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
- Access to our Confidential Helpline is available to be used by you and your family
- Discretionary annual bonus

Do you hold valid Right to Work in the UK?
- Yes
- No

Do you have any convictions or conditional cautions which are currently unspent under the Rehabilitation of Offenders Act 1974 (including traffic offences)?
- Yes
- No
- Yes
- No

Have you been referred for this position by Diligenta Employee?
- Yes
- No

Have you previously worked for Tata Consultancy Services (TCS)?
- Yes
- No

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