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Supporter Communications Mailing Officer

2 weeks ago

Chard, United Kingdom ActionAidUK Full time

**Role Title**: Supporter Communications Mailing Officer

**Salary**: £31,004 to £31,878 (Pro-Rata)

**Location**:Chard, Somerset

**Tenure**:Fixed term-6 Month Contract

**ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. ** As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.

**Are you a keen advocate of women and girls’ rights in emergencies?**

**Do you have Administration and data processing experience?**

**Then we'd love to hear from you**

AAUK are seeking a dedicated Supporter Communications Mailing Officer to support The Child Sponsorship Communication Programme team's operations.

This team is responsible for the safeguarding, checking and despatching of over 100,000 child messages, transfer packs and photo updates annually to supporters. The team will be in receipt of physical child drawings, letters and photos from ActionAid’s operating countries, quality checking for authenticity and importantly, identifying and reporting any child safeguarding issues. The team is responsible for the final matching and despatching of the communications to supporters within the agreed communication timeframe. The team are also involved in the safeguarding and logging of correspondence from child sponsors back to the children who are sponsored.

**Additional Information**:
**Diversity, Equality, Inclusion and Belonging**:
**Referencing and Safeguarding**:
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.

**Working practices**:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on **all **days and if so, these will clearly be marked as in-office roles.

**Please note that ActionAid UK does not offer fully remote working options**. We encourage you to discuss hybrid working expectations at interview.

**Recruitment Processes**:
**If we receive a very high response, we may close the vacancy early and will not accept further submissions.**

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £31,004.00-£31,878.00 per year

Work Location: In person

Reference ID: 238966INDX