Tenancy Support Officer

1 week ago


Woolwich Riverside, United Kingdom Royal Borough of Greenwich Full time

**TENANCY SUPPORT OFFICER -**

This is an exciting opportunity to join a busy admin team and to stretch your skills far beyond a basic administration role.

The team provides a comprehensive admin and phone service to the Housing department’s Tenancy Enforcement Officers, Community Participation and Diversity Officers and Sheltered Housing Team. Tenancy Support Officers are based at the Woolwich Centre and will be able to work from home part of the week after training.

The role is varied and, along with standard admin duties, includes taking calls from tenants, letting garages and bike spaces, processing changes to council tenancies, keeping accurate IT records, taking minutes for case conferences and much, much more

You will need to be 100% accurate in your work and be committed to providing the highest standard of customer care, as well as being able to support colleagues in what can be a pressured environment with changing priorities.

This is a scale 6 temporary fulltime post.

If you would like any further information about the role, please contact Charley Hayter on 020 8921 3189 or Sarah Brenchley-King on 020 8921 6519 (or to one of the Tenancy Support Officers).

**Test and interview dates to be confirmed.**

**Advert Close**: All vacancies close at midnight unless otherwise stated.

**Full Employment History**: A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment.

**Salary**: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Organisation

Royal Borough of Greenwich

Reference

REC/24/00542

Salary Details

£32925 - £33957

Additional Allowances

Location Postcode

SE18 6HQ

Job Term and Hours per Week

Secondment (development opportunity); 35

Closing Date

22 September 2024



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