Customer Service and Resources Administrator

5 days ago

Rugby, United Kingdom Rugby Borough Council Full time

Job description

Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.

**About**the role**

The Property Services Team are seeking to recruit a Customer Service & Resources Administrator to help support the delivery of its Property Repairs Services.

You should be able to work well under pressure while maintaining a high level of accuracy and be proficient in using standard MS Office systems at an advanced level. Experience of other IT systems such as Technology Forge and dynamic scheduling tools would be an advantage.

You will be focussed, committed to playing your part in delivering an efficient and modern repairs service with an excellent understanding of the authorities Corporate Values Framework. If you are passionate about what you deliver, and willing to go the extra mile then come and join our team and become a great ambassador of our business.

If you enjoy customer interaction and have the ability to articulate a situation, and have a professional, personable, and adaptable style; we would love to hear from you

We offer you a bright future, one where you will have the opportunity to develop your career with a fast-moving, forward-thinking organisation, who recognise and rewards your achievements.
- 35 days leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
- Generous Local Government Pension Scheme
- Flexi time scheme
- Annual leave purchase scheme
- Subsidised parking
- Structured Induction Program
- Learning and Development opportunities including Future Leaders programmes
- Payment of a professional subscription for approved professionals
- Family Friendly Policies
- Independent Support for your health & wellbeing
- Generous compassionate leave
- Extra Benefits including Retail Discounts, Car Salary Sacrifice & Cycle to Work scheme and more

For an informal discussion about this role, please call Sharon Baird (Property Repairs Team Leader) on 01788 533888 (option 2)

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