Customer Service Administrator

5 days ago

Rugby, United Kingdom Warrens Full time

Company Description

The Perfect Transport and Logistics Partner for Baked Goods, offering storage and logistics solutions for non-refrigerated goods including bread, cake and patisserie. Warrens are the primary distributor for many well know FMCG customers and have a tremendous industry reputation for its dedication towards its services.

Our Rugby site are now recruiting for a Customer Service Administrator** **on a** **full time basis.

Salary**:£20,945 per annum

Working hours: Days - 4 on 4 off

**Job Description**:
**Key Duties of a Customer Service Administrator**:

- Sift PODs out from the general post and distribute remaining post to other departments
- Sort PODs as instructed and scan in an accurate and timely manner
- Check PODs have cleared on the system, investigate and clear down
- Log incorrect PODs on the system as identified by the daily report
- Chase outstanding PODs from hauliers, depots, etc.
- Ensure customer queries are dealt with in a timely and professional manner
- Ensure customer reports are completed correctly and communicated in accordance with agreed timeframes
- Ensure customer non-conformance is properly recorded and fed-back to the client with correct action taken
- Ensure POD discrepancies are investigated and that actions taken are properly recorded and the outcome communicated to the client as appropriate
- Ensure the completion and circulation of reports to relevant stakeholders
- Other administration tasks as determined by the Customer Contract Manager

**Qualifications**:

- Attention to detail / accuracy
- Planning and organising skills
- Ability to work without direct supervision
- Adaptable and methodical approach to work

Additional Information

As part of its Drive to make Warrens** **a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

- Competitive salary
- Competive holiday entitlement
- Pension scheme
- Retail discounts via our benefit platform

  • Customer Service Administrator

    7 days ago

    Rugby, United Kingdom Solvit Full time

    **Customer Service Administrator** £21,000 per annum **Rugby** Are you looking for a stable role? Want to work for a family-run business? Then this is the role for you! We are currently looking for a **Customer Service Administrator** for a Manufacturing company based in Rugby. This role is Monday to Friday 08:00 - 16:30 on a temp-to-perm contract. So...

  • Customer Service Administrator

    2 weeks ago

    Rugby, United Kingdom Solvit Full time

    **Customer Service Administrator** £21,000 per annum **Rugby** (Walking distance to Town Centre) Are you looking to work for one of the most established companies in **Rugby**? Looking for a role that is long term? Then this is the job for you! We are currently recruiting for a local manufacturing company that would like to bring a **Customer Service...

  • Customer Service Administrator

    1 week ago

    Rugby, United Kingdom Warrens Full time

    **Company Description** Part of the Culina Group, Warrens offer storage and logistic solutions of non-refrigerated baked goods including bread, cake and patisserie with a tremendous industry reputation for its dedication towards its services. KEY ACCOUNTABILITIES FOR CUSTOMER SERVICE ADMINISTRATOR: - Sift PODs out from the general post and distribute...

  • Customer Service Administrator

    5 days ago

    Rugby, United Kingdom Warrens Full time

    **Company Description** Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thriveA place where you're valued, challenged, and inspired! Due to continued growth an...

  • Customer Service Administrator

    2 weeks ago

    Rugby, United Kingdom Great Bear Full time

    Company Description Great Bear is a leading 3rd party logistics business providing a wide range of ambient warehousing services, shared-user and dedicated transport solutions to a wide variety of customers alongside offering a flexible mix of added-value services to simplify supply chain. We operate over 7 million sq.ft. of warehousing space across 30+...

  • Customer Service Administrator

    2 weeks ago

    Rugby, United Kingdom Warrens Full time

    Company Description Part of the Culina Group, **Warrens** offer storage and logistic solutions of non-refrigerated baked goods including bread, cake and patisserie with a tremendous industry reputation for its dedication towards its services. We are actively recruiting for a **Customer Service Administrator **to join our Rugby site on a full time,...

  • Customer Service Administrator

    2 weeks ago

    Rugby, United Kingdom Warrens Full time

    **Company Description** Part of the Culina Group, **Warrens** offer storage and logistic solutions of non-refrigerated baked goods including bread, cake and patisserie with a tremendous industry reputation for its dedication towards its services. We are actively recruiting for a **Customer Service Administrator** to join our Rugby site on a full time,...

  • Customer Service Administrator

    3 days ago

    Rugby, United Kingdom Warrens Full time

    **Company Description** The Perfect Transport and Logistics Partner for Baked Goods, offering storage and logistics solutions for non-refrigerated goods including bread, cake and patisserie. Warrens are the primary distributor for many well know FMCG customers and have a tremendousindustry reputation for its dedication towards its services. Our Rugby site...

  • Customer Service and Resources Administrator

    5 days ago

    Rugby, United Kingdom Rugby Borough Council Full time

    Job description Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the...

  • Bilingual Customer Service Administrator- French

    1 day ago

    Rugby, United Kingdom H+K International Full time

    The role is mostly a reactive role however there will be some degree of proactivity required such as escalating out of stock items, promoting our online offering and building a rapport with the customer. Working hours: 37 hours a week between 08:00-19:00 working on a rotating shift pattern and may include working weekends/statutory bank holidays receiving a...