Administrative Officer

**SOUTH WALES FIRE AND RESCUE SERVICE**
**JOB DESCRIPTION**

**Department**

**Business Support**
**Post**

**Word Processor**
**Post No**

**NU405**
**Grade**

**5**
**Location**

**FSHQ**
**Responsible to**

**Administrative Supervisor**
**Responsible for**

**N/A**
**Responsibility for**Physical Resources**
**N/A**
**Responsibility for**Financial Resources**
**NA**

**This job description refers to the main purpose and responsibilities of**the post. It does not necessarily list in detail all of the tasks required to**carry out these responsibilities. This job description will be reviewed as**and when necessary to ensure that it meets the Service’s business**requirements.**

**MAIN PURPOSE OF THE POST**
**To provide a general administrative and typing support service across**the organisation.**

The main duties of the post will be to provide general administrative support

for Directorates across the organisation, to include some or all, but not

exclusively the following:
**DUTIES AND RESPONSIBILITIES**
**Principal Duties**
1. To provide efficient and accurate production of typed documents across

the Service.

2. Provide general administrative support to the Administrative Supervisor

and all directorates across the organisation - e.g. Community Safety to

include photocopying, scanning, filing, mailshots and other similar

administrative tasks, as required.

3. Accurate data entry within Business Support and across all departments.

e.g. support to Crimes and Consequences, input of surveys.

4. Answer 0800 calls for home fire safety checks and allocate to station or

practitioner.

5. To collect, deliver and despatch mail throughout the organisation as

directed by the administrative supervisor.

6. To prepare agenda, record and disseminate minutes at the Fire Cadet

Manager quarterly meetings.

7. Coordinate and procure Poppy Wreaths for the annual Remembrance

Services across the Service area.

8. To procure diaries and raise the relevant requisition using the financial

procurement system, E-Proc, ensuring value for money and best

practice.

9. Produce ID cards using TRUST ID software and NET Access System for

all employees of South Wales Fire & Rescue Service and contractors.

**Secondary duties**
10. Maintain the Business Support ‘in box’ and 24/7 actioning where

appropriate.**

11. To provide general support for the Business Support Unit, as required.

12. To participate in inter-departmental, corporate and external working

groups and meetings as directed and to liaise with other departments,

public and other outside bodies and organisations.

13. To provide support and assistance to other members of staff to assist

them in meeting the requirements of the service.

14. To assist in undertaking research with other Local or Public Authorities,

voluntary organisations and the private sector related to business

administration and related ICT developments plus improvements and

establishing best practice networks.

**General Duties**
15. To attend in-house and external training courses as required.

16. To undertake in addition to the above duties and responsibilities such

additional duties as may result from time to time from changing

circumstances but which will not change the general character or level of

responsibility accorded to the post.

17. To implement the principles of the Service’s Equal Opportunities and

Diversity Policies and Welsh Language Schemes whilst carrying out the

above duties.

18. To ensure awareness and compliance with any directorate, department

or team plans that may be implemented from time to time and ensure

awareness and compliance with any systems or procedures

implemented within the department.

19. To discharge such other duties commensurate with the grade of the post

as may from time to time be required by the Director or Head of Service

or Supervisor.

20. To adhere to Health & Safety Legislation/Relevant Service Policies and

Procedures and to take reasonable care for the health and safety of

yourself and other persons who may be adversely affected by your

acts/omissions.

21. Comply with Standing Orders, Financial Regulations, Organisational

Policies and Procedures and any other instructions or procedures that

may be published or issued from time to time

**ORGANISATIONAL VALUES**In performing the above role, all employees of the Service are required to

observe and promote the Service’s Core Values to be, at all times:
Professional

Caring

Respectful

Dedicated

Trustworthy

Dynamic

Disciplined

Resilient