Logistics & Production Administrator

Do you want to be involved with a growing company which strives to be the best in the world at what they do?

Do you have admin experience? Brilliant

Do you have logistics/ production experience? Great

At Balmoral we believe service is our differentiator, if you are customer focused & always deliver on your promises, we may have an exciting opportunity for you.

Balmoral Tanks Ltd is a leading Global engineering design and manufacturing company. As a result of significant investment in people and plant, the company produces what is believed to be the most comprehensive range of tank products available for a single source in the EU.

We require a Logistics & Production Administrator to join our busy team in Llantrisant, South Wales.

**Brief Description of the job’s function**

This is a busy & varied role within the production office covering a number of different aspects, including:

- Arrange transport for deliveries of tanks, parts and other goods leaving site
- Preparation of dispatch notes/ labels and other documentation for dispatches
- Issuing of picking priority lists and BOMS to factory operatives
- Supporting warehouse cycle counts and investigating reasons for variances as necessary.
- Review picking capacity plan to ensure we are on track to meet FDD’s
- Bulk & part packing of BOMs
- Goods in data entry, including records of WIP sent to/ from sub-contractors for processing
- Ad hoc duties within the operations team.

**Experience**:

- Previous experience within a transport administration role is desirable
- Ability to prepare and analyse data, both numerical and graphical.
- Ability to work across departments & achieve positive results.

**Skills & Abilities**
- Strong organisational and decision-making skills is essential.
- Excellent inter-personal skills.
- First class planning & organisational skills.
- Good presentation, written and oral communication skills.
- Innovative thinker and commercially aware advantageous.
- Must be willing to develop interpersonal and communication skills
- Must be computer literate particularly in Microsoft Excel and Word.

**Personal Qualities**
- Mature and customer focused attitude (able to handle difficult discussions and customer complaints) is essential.
- Service is our differentiator - A belief in the fact that customers are revenue & everything else is overhead is essential.
- Able to perform in an environment where accountability and ownership represent Core Values is essential.
- Excited by change and driven to be part of a successful team is desirable

Willing to challenge colleagues whose behaviour is contradictory to all

The jobholder is responsible for developing the Company’s image in the marketplace by pursuing the objectives of RATER:
**R **Responsiveness (willingness to help the customer)

**A **Authority (knowledge, expertise providing comfort and security to customers)

**T **Tangibles (appearance of employees, contractors, vehicles, equipment, packaging, behaviour)

**E **Empathy (understanding of customer’s needs and problems)

**R **Reliability (keeping Company promises -dates, prices, workmanship)

Overall, we employ people who are flexible, methodical and effective team players. Everyone must commit to learning and be willing to thrive in a “Right First Time” culture. Your personal values must align with the Core Value of the Business, and you must never treat any customer (internal and or external) with complacency.

In return for your hard work, you will be entitled to:

- Join the Balmoral Benefits hub
- Restaurant discounts
- Holiday discounts
- Cycle to work schemes
- Discounts at large supermarkets
- Access to our Employee Assistance Program
- Confidential support
- Counselling
- Profit related bonus
- Increasing annual leave
- Reduced hours on a Friday
- Ongoing training
- Christmas shutdown