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Administration Team Leader
2 weeks ago
**Job purpose**
The business support team leader will be responsible for the delivery of an innovative, professional, high quality and efficient administration service to the local office. The team leader will work collaboratively on a national basis with the national administrationmanager, the business support hub leaderand other team leaders to continually seek ways to make full use of technology to improve processes and efficiency and to promote agile ways of working and reduce reliance on paper.
This is predominantly an office based role.
**Job role**
Work with the national administration manager to develop innovative and efficient standard ways of working
Continually assess the effectiveness of processes and procedures reporting back to the national administration manager
Management of local administration team ensuring that the team work together to provide a high-quality service to the local offices
Responsible for ensuring a first-class service is provided front of house.
Reviewing, prioritising and redistributing work where appropriate
Responsibility for high quality workflow and productivity of direct reports, and adherence to agreed ways of working, providing appropriate management information as required
Provide administrative support as required to senior team where appropriate in the offices to include:
Diary management
Travel management
Motivate and engage the administration team and ensure ongoing dialogue and feedback
Identify training and development areas and work with the national administration manager to address these
Pro-actively develop effective working relationships with partners and managers around the office to understand their needs and offer advice and solutions to problems and improve ways of working
Responsibility for developing and keeping updated the local office page on the firm's intranet
Ambassador and champion for agile working, including within the administrative support function
Assisting with the implementation of national strategies at a local level
Responsibility for keeping local Business Continuity Plan updated
Local oversight and coordination of property and facilities management liaising with the Head of Workplace Solutions and Property & Facilities Manager to include:
Local management of office services in line with agreed national contracts/policies/procedures
Oversight of facilities maintenance and repair of office equipment (e.g. Photocopies / Printers) in line with agreed national contracts/policies/procedures
Reconciliation of local budget for office supplies in line with agreed national contracts/policies/procedures (stationery/catering etc)
- First aid and accident reporting book
Fire Wardens
Workstation assessments
Assist with local IT set up for new joiners as required within the offices
Provide administrative support as required within the offices
**Person specification**
Previous experience in a similar role within a professional service organisation preferred
Previous people supervision/management experience preferred
Strong organisational and multi-tasking skills
Strong consultative skills and ability to influence change and challenge existing procedures
Exceptional communication, presentation and interpersonal skills
A strong team player who works collaboratively and is a skilled relationship manager
Passion for providing excellent client service
Flexible with the ability to work effectively under pressure and manage conflicting priorities
Strong attention to detail
Resilient with a positive, proactive approach
Advanced MS Office skills (specifically Word, Excel and PowerPoint)
Affinity with our values; in particular, respect for individuals, diversity and integrity
**Agile working at Mazars** Agile working means empowering you and trusting you.Empowering you to work where, when and how you choose.And trusting you to make the right choices for Mazars, your team and yourself to deliver the best outcome for the client.
Within the administrative support function, there will understandably be a requirement for a presence within the office.This will need to be managed in order to ensure that an appropriate level of cover is maintained at all times to meet the needs of thefirm, team and clients.
