Customer Service Assistant

1 week ago


Cheltenham, United Kingdom Britbet Racing LLP Full time

**We are looking for Cheltenham Racecourse staff to work in our public areas, restaurants and hospitality boxes. This is an ongoing Customer Service based role within our betting team at Cheltenham, with the option to work at our racecourse in the area and beyond No prior experience needed, training is provided and paid.**

**Why work for us at Cheltenham?**
- Potential to earn over £100 a day on an 8 hour working day
- Working in a fun and friendly environment
- Get paid to travel to other sites for work
- Casual work - do as little or as much as you like
- Free on-site parking
- Keep all Tips earned

**Who are we?**

Britbet are a partnership set up by the majority of British racecourses in order to provide betting to racecourse customers and other racing enthusiasts. We sell 'Tote’ branded bets to racecourse customers as a key part of the race day experience. We're currently looking for enthusiastic people to join our organisation at Cheltenham Racecourse and the surrounding area and you could be one of them.

**We're looking for**:

- Applicants 18+
- Excellent customer service skills
- Ability to work with cash confidently
- Confidence to explain bet types to customers (after training provided)

**What you'll be doing?**
- You will place bets on the Tablet terminals when approached by race goes and pay out winnings to customers who present you with a winning ticket
- Cash handling and cashing up at the end of each race day
- Chatting with customers about their day, odds, non-runners etc (which is displayed on your screen) - providing a pleasant, friendly experience for all

**Job Types**: Part-time, Temporary contract, Zero hours contract

**Salary**: £12.46-£16.99 per hour

**Benefits**:

- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Cheltenham, Gloucestershire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: One location



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