Customer Service Executive

10 hours ago

York, United Kingdom Berkmann Wine Cellars Full time

**BERKMANN WINE CELLARS**

**CUSTOMER SERVICE EXECUTIVE**

**York, YO26 6QU**

We are proud to be the largest family owned and family-run wine importer in the UK. We have been selling premium wine since 1964 and our expertise has grown along with our award-winning portfolio. The wineries we represent are like us - progressive and fiercely independent - and we sell their premium wines to our ever growing customer base which includes both the on and off trade.

We are seeking a Customer Service Executive to join our existing team in our brand new York office. You will join a busy but organised department who work together to deliver a first-class service. You will need to have good data entry skills as this opportunity requires a high level of accuracy, both when speaking to our customers and when translating their needs into an electronic order ready for our warehouse team to pick and dispatch. Processing orders requires numerical attention and a good command of English.
- Competitive starting salary of £21,500 per annum
- 25 days annual leave (rising to 26 days after 5 years 27 days after 10 years)
- Generous staff discount on our wine
- Being part of a diverse and successful family owned and run company
- Access to support and training

**WORKING PATTERN **- Our Customer Services team work flexibly together to get the job done This role is 37.5 hours per week and will cover a shift pattern of 7.5 hours per day between the hours 9:00 - 18:00 Monday to Thursday and 9:00 - 17:30 on a Friday (with an unpaid break of 1 hour) and up to 3 hours 30 minutes on a Sunday (working from home on a rota basis).

You may be required to work Bank Holidays when requested which is also on a rota basis with our team members, you will receive payment or time off in lieu for these days.

**WORK LOCATION **- Our York office is based in Upper Poppleton, and we are currently operating 4 days in the office and 1 day at home. If you are working a Sunday shift this will be from home. During the training period, you will be required to work in the office 5 days per week.

**HOW TO APPLY - **Please note that should any suitable CVs be received whilst the advert is live then individuals will be invited to interview prior to the closing date and an appointment may be made.

**No Agencies Please - We thank you for your interest in working with Berkmann Wine Cellars, however, we have our own internal HR and Recruitment team who support our recruiting needs. We will not pay fees or acknowledge any CV's supplied to Berkmann Wine Cellars unless you have been briefed on the role by a member of our HR Team. Thank you for your understanding in advance.**

**Job Types**: Full-time, Permanent

**Salary**: From £21,500.00 per year

**Benefits**:

- Company events
- Employee discount
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- York, YO26 6QU: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in York, YO26 6QU

  • Customer Service Executive

    4 days ago

    York, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Executive Opportunity in York!To work for a reputable Non For Profit Business!About Our ClientMichael Page have partnered with a reputable non for profit business in York the organisation are looking for a Customer Service Executive to join the department on a permanent basis.This would be an excellent opportunity...

  • Customer Service Executive

    2 weeks ago

    York, United Kingdom Tate Full time

    **Customer Service Executive** **Salary - £22k per annum** **Full Time - 37.5 hours per week, Monday to Friday** **Hybrid working - 2 days in office/ 3 days working from home** **Office Location - York** **Permanent Contract** *** Tate are delighted to be working alongside a well-established Food Science company who are looking to recruit a Customer...

  • Customer Service Executive

    1 week ago

    York, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Executive Position in York! - Working for a reputable business within the IT Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Executive Position in York to work for a reputable business within the IT Sector. This would be an exceptional opportunity to join...

  • Customer Service Executive

    2 days ago

    York, United Kingdom Yorktest Laboratories Ltd Full time

    As a **Customer Service Executive at YorkTest Laboratories **you will be responsible for servicing inbound phone calls and engaging with prospective and existing customers by explaining the full benefits of the YorkTest product range and services, with the view to converting these calls into sales. Outbound call experience is essential, you will be required...

  • Customer Service Executive

    4 days ago

    York, United Kingdom Berkmann Wine Cellars Full time

    **BERKMANN WINE CELLARS** **Customer Service Executive** **York, YO26 6QU** We are proud to be the largest family owned and family-run wine importer in the UK. We have been selling premium wine since 1964 and our expertise has grown along with our award-winning portfolio. The wineries we represent are like us - progressive and fiercely independent - and...

  • Copywriter/ Content Writer

    5 days ago

    New York, New York, United Kingdom CUSTOMER SERVICE Full time £60,000 - £90,000 per year

    Job role:We're looking for a skilled content writer to work with teams across the company and craft valuable content that will educate our customers and wow our prospects. Your work will have you fiddling with taglines on website pages, writing blog posts for feature announcements, putting together thought leadership posts for guest publications, sketching...

  • Customer Service Executive Wetherby

    6 days ago

    York, United Kingdom Unity Resourcing Full time

    Customer Service ExecutiveBased in Wetherby full-time 37.5 hours per week salary 26325Benefits include healthcare pension and on-site car parking.Are you passionate about delivering outstanding customer service and enjoy working in a sales-driven environment Were looking for a Customer Service Executive to join our clients friendly team. Youll work closely...

  • Customer Service Executive

    13 hours ago

    York and North Yorkshire, United Kingdom Michael Page (UK) Full time

    OverviewA new exciting Permanent Customer Service Executive Opportunity in York!To work for a reputable Non For Profit Business!About Our ClientAbout Our ClientMichael Page have partnered with a reputable non for profit business in York the organisation are looking for a Customer Service Executive to join the department on a permanent basis.This would be an...

  • Customer Experience Executive

    11 hours ago

    York, United Kingdom MB Group Full time

    MBA are proud to be supporting our client in their recruitment of a Customer Experience Executive. Working as part of the Customer Experience Team the Customer Experience Executive will be engaged in a multi disciplined role that includes responding to and resolving customer queries and facilitating customer account billings. The Customer Experience...

  • Customer Service Executive

    3 days ago

    York, United Kingdom One to One Recruitment Full time

    Job DescriptionCustomer Service Advisor - Join This Dynamic Team!Location: YorkPermanent, full-time hours. Shifts would be Mon-Fri 9.00-5.30 or 10.30-7.00 (rotation)Available for an immediate start before Christmas!Salary - £25KLooking for a role that’s never dull? We’re on the hunt for an exceptional Customer Service Advisor to join this buzzing team...