Customer Service Advisor
2 weeks ago
Are you looking for your next customer focused role? A market leader in their industry and boasting a Gold Investors In People award, are looking for motivated and enthusiastic customer service advisors to join their growing business.Based in Belper andwith the opportunity to move to remote working after a successful probationary period, you will be a good listener and have the natural desire to provide an excellent level of service to your customers.
**To be considered for the role, you’ll require the following essentials**:
- Proven experience of providing excellent customer service
- Natural problem solver
- Excellent communication skills
- Excellent telephone manner
- IT Literate
**Within this position, you’ll also be**:
- Ensuring all calls are answered in line with business needs
- Coordinating provisions across the business for customers
- Providing support to customers as needed
- Booking appointments
- Updating the inhouse system with all customer interactions
**Salary & Working Hours**
Salary is £23,000 per annum, plus bonus
Working hours are 39.5 hours per week on a 5 week rota, predominantly Monday - Friday and some weekend shifts
- Competitive bonus structure
- 25 days holiday plus banks
- Industry leading Pension
- Subsidised private healthcare
- Bike to work scheme
- Free on-site parking
- Uniform provided
- Electric charging stations for cars
- Subsidised restaurant
- Extensive training for all employees
- Summer and Christmas parties
- International development programmes
- Wellbeing programme
Amazing benefits including industry leading pension contributions, 25 days holiday plus banks, free on-site parking, subsidised private health care, extensive training, international development opportunities and lots more
- Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.
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