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Team Secretary

2 weeks ago

Worthing, United Kingdom Sussex Partnership NHS Foundation Trust Full time

Managing clinics by booking new and follow up appointments. Making clinic changes as required to accommodate leaves and sickness. Amending appointments as requested by patients. To ensure that filing/scanning is carried out on a regular basis.
To maintain good communication with the clinical team, as well as patients and members of the public. Dealing with telephone enquiries from patients, relatives, GPs and other departments within the Trust and other hospitals. To liaise with internal and external professionals and departments and the general public as and when required, in a friendly, professional and courteous manner. To liaise with other secretarial staff, particularly within the same directorate.
To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing from staff, patients and the general public