Online Merchandising Administrator

21 hours ago


London, United Kingdom Charles Tyrwhitt Full time

**Job Title**: Online Merchandising Administrator **Reports To**: Online Merchandiser **Department**: eCommerce **Location**: Head Office, London Bridge **Role Summary**: At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well". The primary purpose of the E-Commerce Administrator is to support the online merchandising team and drive conversion rate. This role will be responsible for updating all current and future websites UK, US, Germany, Europe, Australia & rest of the world. The role plays a vital role within the team by working closely with the Web, Buying, Merchandising and Design departments toensure product and category maintenance is up to date. **Key Responsibilities**: - Responsible for the weekly maintenance of websites to ensure product listings are managed for both products and categories - Working closely with the whole Web team to execute smooth and timely season launches - Responsible for creating adhoc categories based on customer needs for example Christmas gifting and wedding - Responsible for using products reports and knowledge, as well as liaising with B&M, to ensure that visual merchandising of core categories is to the best standard - Responsible for creating adhoc new products throughout the season and maintaining the best standard on product detail pages - Responsible for conducting weekly site walks across all sites, and based on - findings highlighting opportunities, actions and amends to the site - Responsible for homepage and content builds - Regular trade reporting to help understand where site improvements can be made as well as conducting competitor analysis - Works within team to ensure that customer journeys through the site are optimised and aligned with key marketing messages - Helps with quality assessment of site refreshes and changes - Adhoc administrative duties for the team **Person Specification**: **_Experience Required_** - Admin / website experience desirable - Excellent verbal communication & interpersonal skills - Working knowledge of Microsoft Office especially Excel - Proactive and highly motivated team player - Strong attention to detail - Ability to work to deadlines and manage time effectively - Basic skills in HTML is desirable


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