Online Visual Merchandiser

As an Online Visual Merchandiser, you are responsible for analysing and understanding customer behaviour to maximise net sales for a given concept, and act on results. In this role you will oversee and implement onsite execution and following the visual brand guidelines for COS.

**What you will do**
- Management and reporting of daily/weekly/monthly/annual trade, providing detailed analysis of key business drivers and producing actions plans to ensure sales and contribution targets are met
- Utilise available resources, analysing seasonal sales patterns to maintain commercial awareness, understanding of key competitors and customer behaviour
- Set concept trading strategy to create sales net growth to be aligned with short
- & long-term goals, identifying selling opportunities & future potentials
- Drive conversion on site based on selling, seasonal trends, conducting customer behaviour reports and analysis to generate data-driven market insights and maximise net sales for a given concept to further online growth
- Maintain and update all department pages with relevant content based on what is selling now and the newsletter focuses
- Collaborate with the E-commerce Experience Co-ordinator, Merchandisers, Newsletter Team and Digital Marketing channels to secure stock freshness through the planning of online destinations, aligning the stories with the overall COS look, as well as seasonal trend information to ensure the omni channel experience is achieved
- Collaborate with the Merchandisers to track and follow up on seasonal income, secure that products are presented at the right time in the right context with clear material to maximise selling
- Improve and contribute to streamlining Online Visual Merchandising ways of working and processes within the regional team and the Global Digital Experience team
- Confidently administrate and become an expert on the CMS/VM software and tools to promote additional selling and continue to develop technological expertise in Hybris, Adobe Experience Manager, Google Analytics, Looker Studio, Power BI and Contentsquare etc.
- Accountable for process of improving product content, supporting teams to resolve any issues as quickly as possible to optimise sales

**Qualifications**
Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

**What you need to succeed**
- Excellent analytical skills, an expert in conducting customer behaviour reports and interpreting data for key stakeholders
- Experience working in an e-commerce trading role
- Data-driven, sales and results orientated
- Genuine interest in e-commerce
- Excellent project management capabilities
- Excellent communicator and the ability to build relationships with other key stakeholders
- Ability to use own initiative and work as part of team

**Additional Information**
This is a full time 12 months temporary contract based at our Regional Office in London

**Benefits**

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.

In addition to this London based colleagues also receive
- 25 days holiday
- Discounts on everyday brands and leisure activities
- Retail Trust membership
- Pension scheme
- Discounted gym membership
- Cycle to work scheme

**Inclusion & Diversity**

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

**Company Description**

About COS: Since our launch in 2007 we have opened stores and sell online in over 40 countries worldwide. Our collection offers elevated essentials, iconic pieces and innovative design. The creative soul of the brand is visualised through our storytelling, seasonal runway shows and connect with contemporary culture to create an experience beyond the expected. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

In this role you will be able to take advantage