Gallery Services Advisor

1 week ago

Birmingham, United Kingdom Castle Fine Arts & Washington Green Full time

We have an opportunity available for a **Gallery Services Advisor **to join our Gallery Services team based out of our Head Office at the **Mailbox, Birmingham (with requirements to work at our Warehouse in Erdington too)**. Joining us on a full time, permanent basis, working 37.5 hours per week Monday to Sunday, 5 days out of 7. You will receive a salary of **£21,000 per annum plus bonus.**

**Washington Green and Castle Fine Art** are the UK’s leading art publisher and retailer of fine art. Offering a welcoming, relaxing and luxury experience to enjoy art in accessible, high-street locations. We offer original paintings, limited edition prints and sculptures representing some of the biggest names currently in the art world, such as; Johnny Depp, Bob Dylan, Raphael Mazzucco and James McQueen, just to name a few

**_Please be aware this is a Monday to Sunday role, working 5 days out of 7. Weekend and Bank Holiday working will be expected in this role, although this won't be every weekend and every bank holiday. This role does not offer hybrid working._**

**Incentives and benefits we will offer our Gallery Services Advisor are**:

- Salary - £21,000 per annum
- Bonus scheme
- Staff discounts
- Pension scheme

**Key responsibilities as Gallery Services**:

- To act as a point of support for Sales Director/Retail Area Managers/Galleries regarding availability and placement of artwork, curation and presentation.
- Managing gallery artwork requests and requirements, making suggestions and recommendations of appropriate artwork for each gallery and sales, where appropriate.
- Proactively support the sales effort of the galleries by alerting them to art availability and suggesting alternatives.
- Monitor sales and stock levels across galleries and develop knowledge of companywide & gallery specific sales trends. Use sales data and product knowledge to make recommendations & action accordingly.
- Provide appropriate support for artist launch events.

**Success Criteria**
- Excellent organisation skills with ability to prioritise effectively.
- Great customer service skills with a willingness to ‘go the extra mile’ for internal and external clients.
- Proactive and results focused.
- Strong communication skills, both written and verbal.
- Ability to work independently and demonstrate initiative.
- Understands how to implement promotional activity and drive sales.
- Ability to work independently, problem solve, demonstrate initiative and think creatively.
- Has an awareness of profitability, through allocation and placement of artwork.
- Uses an awareness of Company policies and procedures to ensure best practice

Experience desirable but not essential, if you have a track record of successful customer service, we would love to hear from you

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