Head of Facilities

**Job Title**:Head of Facilities

**Salary Range**:£40,659 - £46,853

**Hours**:37.5 hrs per week (occasional evenings or weekend work required)

**Department**:Facilities

**Location**:St Michaels Hospice, Bartestree Hereford.

**Reports to**:Finance and Facilities Director

**Job Purpose**:
To lead and manage the hard and soft facilities services at the charity in order to ensure the charity complies with all relevant facilities, health & safety legislation and guidance.

**Responsible for**:

- **Direct Reports**:Facilities Administrator (1)**, Catering Manager, Housekeeping Manager, Maintenance Technician**:

- **Indirect Reports**:Reception Volunteers (Approx. 6 at different times), Catering Team (8 staff incl. Volunteers)**, **Housekeeping Team (6 staff), Maintenance Assistant**, **Gardening Team (approx. 10 Volunteers)
- All contractors when on site

**Financial Responsibilities**:
Maintenance and Facilities Budget - Inc.Vehicles, Equipment Hire and Rental, Repairs, Servicing and Maintenance - Cost Centre 61: Total £573,371

Facilities Department Employee - salaries and expenses: Total £106,000

**Responsibility Areas**

**People Management**
- To lead and manage the Facilities Department including ensuring all staff are regularly appraised; their training and education needs identified and addressed; and all absence (e.g. leave, sickness, compassionate, etc.) is managed to maintain the service each day.
- Ensure Facilities Staff maintain appropriate levels of discipline and reflect the culture and ethos of St Michael’s.
- Ensure staff and volunteers feel supported and their contribution recognised.

**Building maintenance and repairs**
- Carry out biannual Condition Surveys of the Bartestree Site and use the findings to create/update the Planned Preventative Maintenance (PPM) plan.
- Respond to work requests using either contractors or onsite maintenance staff.
- Ensure buildings and grounds remain fit for purpose and safe.
- Accountable for quality and safety of all works happening on site.

**Building project management**
- Project manage any building modernisation, construction or refurbishment from design stage to completion.

**Vehicle Fleet maintenance**
- Accountable for the maintenance and safety of the Hospice’s fleet of vehicles including all legal and regulatory requirements (e.g. servicing, repairs, LOLA, MOT, Road Tax).
- Ensure volunteer and staff drivers are appropriately trained where required.

**Compliance with specific CQC recommendations**
- Provide and Maintain Premises Assurance Models.
- Carry out PLACE Assessments (Patient Led Assessments of the Care Environment).

**Compliance with all Health and Safety Legislation**
- Ensure that the Charity complies with the requirements of The Health and Safety at Work Act 1974 (as amended).
- Be the competent person and therefore accountable for the organisation’s health & safety systems, processes and standards.
- Lead on disaster recovery and major incident procedure.
- Provide regular assurance to the Strategic Management Team on compliance with required health and safety standards through the Risk Management Health & Safety Committee.
- Maintain accurate and effective records relating to health and safety; ensure compliance with CQC & HSE standards.
- Prepare audits, inspections, and management of compliance documentation.
- Ensure through on-site regulation that works are undertaken to required designs, specifications and standards to HSE and CQC requirements.

**Compliance with Fire Safety Legislation**
- Ensure that the Charity complies with the requirements of The Regulatory Reform (Fire Safety) Order 2005.
- Ensure that the Charity complies appropriately with the guidance of Health Technical Memoranda and Health Technical Bulletins
- Provide regular assurance to the Strategic Management Team on fire safety compliance through the Risk Management Health & Safety Committee.
- Ensure all fire safety inspections are undertaken and actions completed.

**Medical Gases**
- Be the appointed person for medical gases pressurised systems on site.
- Ensure adequate supplies of medical gases are always available.

**Catering**

Manage and be responsible for the Catering manager in:

- The provision of high quality, safe and nutritious food.
- Adhering to Hospice, Care Quality Commission (CQC) and Health & Safety Executive (HSE) catering standards.
- Maintaining the charity’s level 5 score for Environmental Health inspections.

**Security**
- Manage the external Security Contractor and be responsible for ensuring all security systems and processes are working and used.

**Housekeeping**

Manage and be responsible for the housekeeping supervisor in:

- Ensuring the Hospice is clean, comfortable and meets the highest standards required.
- Ensuring St Michael’s complies with Control of Substances Hazardous to Health (COSHH) regulations, infection prevention and control standards and any other relevant laws regulations and standards.