Waiter/ Waitress

7 days ago

Hereford, United Kingdom allpay Full time

**About The Role**
We have a fantastic opportunity for a Waiter/Waitress to join our Catering Team. The role is based in our Hereford Head Office.
You will join a friendly, professional and dedicated team, who pride themselves on delivering the highest standards of customer service.
Reporting to the Head of Catering, you’ll provide high-quality level of customer service across our catering facilities, ensuring all front of house activities and environments are maintained to the highest of standards.
You will use your communication skills and friendly demeanour to help customers understand all options available and provide insights that will ensure customers return again and again.
Within this role you will:

- Support the development of the catering services which is consistent with all current food hygiene, health and safety regulations;
- Ensure a smooth link to back of house. Making sure front of house is immaculate, the needs of customers are fed in correctly to back of house and back of house requirements are learned daily to ensure no confusion and best outcome for the customer is delivered;
- Ensure the food in the main restaurant goes out at the right temperature, with the right presentation and the right proportions, working in cafeteria as required, providing prepared food as requested;
- Provide cover to the back of house, supporting the chefs as and when appropriate;
- Assist with stock monitoring, ordering and storage and catering waste managements.
Initially working days will be Monday to Friday, but as we are currently developing our catering facilities, going forward the role will move to a shift pattern including evenings and weekends.

**About You**
You’ll demonstrate to us that you have:

- Evidence of delivering a first-class customer service striving to ensure successful resolution of any customer’s issues;
- Possess excellent communication skills, you will take pride in your work and that of your colleagues, and always act in a respectful, friendly and courteous manner;
- Have commercial awareness, and you’ll demonstrate that you can promote and up-sell products on offer;
- Barista training to a high standard will be desirable;
- An understanding of food hygiene and willingness to learn new skills, including basic food preparation.
**About Us**
allpay Limited are one of the fastest growing Fintech companies in the UK and are experts in the payment and financial services arena. We have also successfully diversified into a number of other sectors.

People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.

Location: allpay Limited, Hereford HR1

**Job Type**: Permanent

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