Bookings Advisor

2 weeks ago

Tonbridge, United Kingdom Stratstone Full time

Bookings Advisor.

Stratstone Jaguar Land Rover Tonbridge.

45 hours per week.

A basic salary of £28,125 with £2400 bonus, pension, critical illness, life assurance, 31 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service.

Are you ready to drive beyond the possible; to work for an industry game-changer with inspirational people, and the opportunity to thrive in your career?

At Stratstone, our Bookings Advisor’s are the first point of contact for our customers, attentively listening to their needs and recommending suitable products and services. You’ll conduct outbound calls for service, MOT, vehicle maintenance and other aftersales-related bookings whilst building strong relationships with our customers ensuring that their satisfaction is at the heart of everything you do.

If you’re looking for a role that’s a blend of being fast-paced and challenging, with a culture that enables you to be yourself and enjoy the ride, you’ll feel right at home:
You’ll have the opportunity to be involved with:

- Expertly managing inbound and outbound calls with a commitment to delivering exceptional customer service and enhancing profitability
- Building authentic relationships and strong rapport with every customer, with a key focus on enhancing customer loyalty and retention
- Being a true expert and fully knowledgeable on our products and services, ensuring you build a genuine passion for the brand and are motivated to represent it with pride and excellence
- Proactively conducting follow-up calls related to divisional marketing campaigns
- Ensuring systems stay up to date in accordance with database protocols and guidelines

Do you have what it takes to be an Stratstone Associate? We’re looking for someone who is:

- Equipped with previous customer-facing experience, preferably with knowledge of the automotive industry
- A confident communicator with strong interpersonal skills who can engage, build authentic relationships and establish strong rapport with our customers
- Proficient in utilising computer systems with full knowledge of Microsoft packages, database experience is desirable
- Able to adhere to all company and manufacturer policies and protocols
- Passionate for our industry, the people who work in it and the people we serve.

**Job Types**: Full-time, Permanent

Pay: £28,125.00 per year

Additional pay:

- Bonus scheme
- Yearly bonus

**Benefits**:

- Cycle to work scheme
- Employee discount
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Application question(s):

- Have you previously worked for Stratstone?

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

  • Bookings Advisor

    2 weeks ago

    Tonbridge, United Kingdom Stratstone JLR Full time

    Bookings Advisor**Stratstone** **Jaguar Land Rover Tonbridge** **Basic salary of £30,000 plus bonus, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.** **Are you ready to drive beyond the possible; to work for an industry game-changer with...

  • Bookings Advisor

    1 week ago

    Tonbridge, United Kingdom Stratstone Full time

    Bookings Advisor. Stratstone Jaguar Land Rover Tonbridge. 22.5 hours per week. A basic salary of £14,062 with £2400 bonus, pension, critical illness, life assurance, 31 days holiday (including bank holidays) pro rota, exclusive company discounts on used car purchases, leasing deals and aftersales service. Are you ready to drive beyond the possible; to...

  • Bookings Advisor

    2 weeks ago

    Tonbridge, United Kingdom Stratstone Full time

    Bookings Advisor. Stratstone Jaguar Land Rover Tonbridge. 22.5 hours per week. A basic salary of £14,062 with £2400 bonus, pension, critical illness, life assurance, 31 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service. Are you ready to drive beyond the possible; to work for...

  • service advisor

    6 days ago

    Tonbridge, United Kingdom Lookers Crewe Full time

    OTE Overview Mercedes Benz of Tonbridge 42 Hours weekly (between Mon to Fri 8am to 6pm, and Saturday morning on rota) Salary: £38,000 OTE (including £32,000 basic depending plus bonus) Lookers Mercedes Benz of Tonbridge is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 5 Service Advisors, 11...

  • service advisor

    1 week ago

    Tonbridge, Kent, United Kingdom Lookers Motor Group Limited Full time £38,400 per year

    OverviewMercedes Benz of Tonbridge42 Hours weekly (between Mon to Fri 8am to 6pm, and Saturday morning on rota)Salary: £38,000 OTE (including £32,000 basic depending plus bonus)  Lookers Mercedes Benz of Tonbridge is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 5 Service Advisors, 11 Vehicle...

  • Service Advisor

    2 weeks ago

    Tonbridge, United Kingdom Lookers Full time

    Overview: **Mercedes Benz of Tonbridge** **44 Hours weekly** **Salary: £36,000 OTE**(including £30,000 basic depending plus bonus) Lookers Mercedes Benz of Tonbridge is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 5 Service Advisors, 11 Vehicle Technicians and our enthusiastic and friendly...

  • service advisor

    5 days ago

    Tonbridge, United Kingdom Lookers Motor Group Limited Full time

    Mercedes Benz of Tonbridge, a Lookers Mercedes Benz dealership in Tonbridge, England, is hiring an experienced Service Advisor for its Aftersales Team. Work 42 hours per week (Mon–Fri 8am–6pm, Saturday on rota). Salary £38,000 OTE (basic £32,000 + bonus). Day‑to‑day responsibilities include booking MOTs and services, advising on warranties,...

  • Parts Advisor

    2 weeks ago

    Tonbridge, United Kingdom Volvo Cars Tonbridge Full time

    **An exciting opportunity has become available for a Parts Advisor working within the Parts department for a progressive premium brand at a Volvo Car Retailer based in Tonbridge.** An apprentice, trainee or experienced Parts Advisor will be considered. **Salary** Competitive Salary + Bonus Scheme + Pension **Location** Tonbridge (Kent) **Hours** Monday -...

  • Service Advisor

    2 weeks ago

    Tonbridge, United Kingdom Stratstone JLR Full time

    **Service Advisor** **Stratstone, Jaguar Land Rover, Tonbridge** **Basic salary of £33,500.00, uncapped earning potential, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.** As a Service Advisor at JLR,you’ll be the trusted link between our...

  • Automotive Service Advisor – High-Volume Customer Care

    6 days ago

    Tonbridge, United Kingdom Lookers Motor Group Limited Full time

    A well-known automotive dealership located in Tonbridge, England is seeking an experienced Service Advisor for its Aftersales Team. In this role, you will manage customer interactions, book services, and upsell products. Ideal candidates will have excellent communication skills, a passion for customer service, and experience in the automotive industry. This...