Business Support Coordinator

2 weeks ago

Birmingham, United Kingdom TrilbyTV Full time

TrilbyTV is the UK’s number one digital signage platform for the education sector. Due to continued growth, we are now looking for a Business Support Coordinator to join on a remote (work from home) basis.

Our team is closely-knit and we believe in supporting each other to the fullest. You will be provided with the equipment to excel in this role.

Your role will be to provide the company with administrative support, primarily to the Growth and Relationships teams, relating to customer requests for information and general queries.

This is an excellent opportunity to showcase your leadership skills as you will have the autonomy to make your decisions and work independently

**About Us**

We work to improve communication in schools and colleges worldwide, and strive to help build whole school communication, boost community cohesion, and enhance parental engagement.

Created by a group of forward-thinking individuals, our subscription-based app has grown from strength to strength over recent years.

**Key Responsibilities**:

- Provide general administrative support to the team
- Assist in maintaining the customer database by inputting and researching data to keep records up to date
- Prepare correspondence and respond to customer queries
- Assist in the preparation of invoices and in monitoring transactions
- Work collaboratively as part of the team and provide help and support to other team members
- If you are able to join us full time then customer support and business development will be part of the role

**Benefits**:

- We all work remotely so you have the freedom to choose where you work
- You’ll have the autonomy to make decisions and execute on them
- As a small team, we support each other and expect support from each other
- You will be listened to and be part of a personal and robust team
- You’ll be part of a well-respected company with strong connections in the education and technology sectors
- We provide health benefits and opportunities to socialise with the team
- We will also provide you with all the equipment needed for the role
- 23 days holiday (pro-rata) plus bank holidays

**Required Skills**:

- Excellent administration skills and preferably previous experience in a similar role
- The ability to work independently and confidently, as this is a remote role
- Strong IT skills
- Great communication and customer interaction skills with an excellent telephone manner
- Good organisational skills with the ability to prioritise tasks according to deadlines and produce accurate work
- Business Administration S/NVQ Level 2 or equivalent desirable

Sounds interesting? Click **APPLY** to send your CV for immediate consideration.

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