Business Support Coordinator

24 hours ago

Birmingham, United Kingdom TMPW (HP) for Birmingham City Council Full time

Opportunity for a permanent Business Co-Ordinator - Contract at full time 36.50 hours.

This is a new exciting opportunity to join the Business Improvement and Support function at Birmingham City Council.

We are looking for an enthusiastic and flexible individual to undertake the role of Business Co-Ordinator.

The post holder will be a key member of the City Housing Directorate complaints team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support complaint and service area improvement.

You will play a proactive role in delivering a consistent, excellent, reliable and customer focussed complaints service for City Housing.

As a Business Co-Ordinator, you will work as part of a dynamic team in delivering an effective and high-quality service. You will manage and coordinate complaints and enquiries received from a range of stakeholders, adhering accurately to statutory requirements and relevant legislation, regulatory codes, guidance and professional practice. You will be responsible for the early resolution and case management of citizen and member enquiries within agreed SLA’s.

Developing strong relationships with members and their respective offices. Maintaining accurate case management/other administrative records according to the required standards/procedures and by using appropriate IT systems.

You will need to be the point of escalation, guiding Business Support Officers through knowledge sharing and support.

You will need to be a pro-active team player, with the ability to work to deadlines and able to manage conflicting priorities and competing demands.

You will work flexibly and as part of a team to provide continuity of service, you will have the ability to communicate effectively at all levels within the organisation and have strong skills in working productively in a changing and demanding environment.

Taking responsibility of your own workload and being an owner and driver is essential along with strong organisation skills.

Ref: BCC002859

**_

  • Business Support Coordinator

    2 weeks ago

    Birmingham, United Kingdom Katie Bard Full time

    An established, dynamic property consultancy based in Birmingham city centre and looking to bring onboard a Business Support Coordinator in a busy, varied role! This is an incredibly exciting opportunity to join a growing team, in an all-round role thatwill allow you to utilise your existing experience and develop both personally and professionally in this...

  • Business Support Coordinator

    6 days ago

    Birmingham, United Kingdom BAE Systems Full time

    Job Title: Business Support Coordinator Location: Coventry – On Site Salary: £29,667 What You'll Be Doing You will help coordinate and organise general office related day-to-day activities and liaise with visitors and external agencies for Submarine Business Act as the primary point of contact for all office management activities, including maintenance...

  • Business Support Coordinator

    7 days ago

    Birmingham, United Kingdom BAE Systems Full time

    Job Title: Business Support CoordinatorLocation: Coventry – On SiteSalary: £29,667What You’ll Be DoingYou will help coordinate and organise general office related day-to-day activities and liaise with visitors and external agencies for Submarine BusinessAct as the primary point of contact for all office management activities, including maintenance...

  • Business Support Coordinator

    2 weeks ago

    Birmingham, United Kingdom Project People Full time

    **Business Support Coordinator** Role Purpose The role holder will be seen as an expert in a specialist business support team (such as Security, Asset Management, Information Management, Resource Management) providing a support service. Key Accountabilities - Support. Provides specialist knowledge in one of the specialist disciplines for a service...

  • Business Support Coordinator

    2 weeks ago

    Birmingham, United Kingdom TrilbyTV Full time

    TrilbyTV is the UK’s number one digital signage platform for the education sector. Due to continued growth, we are now looking for a Business Support Coordinator to join on a remote (work from home) basis. Our team is closely-knit and we believe in supporting each other to the fullest. You will be provided with the equipment to excel in this role. Your...

  • Support Officer

    4 days ago

    Birmingham, United Kingdom Hays Business Support Full time

    Your new company We are seeking a proactive and detail-oriented Administrator to join the Voluntary Sector Grants Team for a local authority. Your new role In this role, you will provide business and project support across a range of grant programmes, ensuring the accurate and timely use of ICT systems, including Oracle Fusion or similar platforms. You...

  • IT Support Coordinator

    1 day ago

    Birmingham, United Kingdom T2M Resourcing Ltd Full time

    **IT Support Coordinator** **Solihull** **Up to £30,000** T2M are currently working with a fast growing HR and compliance company that provides services across the globe. Working within the international support team as IT Support Coordinator you will deliver IT support within the business, provide project support,manage hardware and support software...

  • Business Coordinator

    5 days ago

    Birmingham, United Kingdom NHS England Full time

    We are looking for an enthusiastic Business Coordinator to join the Midlands Commissioning Team for a period of 12 months to cover maternity leave. The Business Coordinator will provide a full executive office service to the Regional Director of Commissioning. **Main duties include**: - Act as the main point of contact for the Regional Director of...

  • Transport Manager

    4 days ago

    Birmingham, United Kingdom Hays Business Support Full time

    Your new company A Public Sector in Birmingham is currently looking to onboard a temporary Transport Manager to manage 1 of their waste and fleet depots in Birmingham. This is a full-time position with an ASAP start. Your new role We are seeking a CPC qualified Transport Manager to oversee waste and fleet operations on a temporary basis. This is a...

  • New Business Coordinator

    4 days ago

    Birmingham, United Kingdom Anthem Consulting Full time

    New Business Programme Coordinator at a fantastic international law firm. Birmingham-based, hybrid working. An international law firm is looking for a new business programme coordinator in their Birmingham office to support their new sales transformation programme, which has been launched following a successful pilot scheme for 2 years. This is an...